Technical Support Help Topics
HMI & cMT
Common Questions
Back to nav- Can I use PROFINET with Maple Systems Product?
- Can Maple Systems HMIs communicate with Arduino Opta? I would like to use AFX00001, AFX00002, or AFX00003 if possible?
- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
- Where can I find support documentation for my HMI?
- Can I add custom branding to my HMI?
- Can this HMI withstand the conditions that exist at my worksite?
Remote Access / EasyAccess2.0
Back to nav- Can I access my HMI from a remote network location?
- Can I add EasyAccess2.0 to a cMT iV Display unit?
- How to test Connection to EasyAccess2.0?
- What is a Remote Access (HMI)?
- I get “Registration limit exceeded” when attempting to create a new domain in EasyAccess 2.0
- I get Error Code 207 when attempting to connect my HMI to EasyAccess 2.0
- Why does my EasyAccess2.0 domain login web page look different?
MQTT, OPC UA and the IIoT
Back to nav- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
- How to reverse an SQL table using advanced mode?
- What is XML?
- How to comply with CFR 211 (FDA 21 CFR Part 11) when using a Maple Systems HMI
- What models support Sparkplug B, AWS, Microsoft Azure, and Google Cloud versions of the MQTT feature?
- Can a cMT SQL Advanced Query command call a SQL Stored Procedure?
EBPro Software & Integrations
Back to nav- Do Maple Systems HMIs support file transfer through FTP?
- Can I use a Maple HMI to monitor events and trigger alarms?
- Does your HMI software handle data collection and logging?
- Can Maple Systems HMIs store and use recipe data?
- Can I simulate my project to test functionality before I buy?
- Can I automatically back up my projects in EBPro?
- I’ve never used EBPro before. How long will it take me to learn how to program my HMI?
CODESYS
Back to nav- Can I use PROFINET with Maple Systems Product?
- Does Maple Systems CODESYS SoftPLC Platform support PROFINET?
- Do your CODESYS-activated HMIs support WebVisu?
- How many devices can a Maple Systems CODESYS-activated HMI communicate with?
- How do I get started with CODESYS on Maple Systems devices?
- Why don’t Array of Arrays Tags from CODESYS and Schneider Work?
- How much available memory on the cMT CODESYS runtime?
Web HMIs
Common Questions
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- Where can I find support documentation for my Web HMI?
- Do Maple Systems Web HMIs come with a warranty?
- Do you have high brightness Web HMIs?
- What web servers are supported on your Web HMIs?
- What Visualization Software is used on your Web HMIs?
- How long will it take me to set up my cMT series Web HMI?
Industrial Panel & Box PCs
Common Questions
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- Does VTScada work on your product?
- Does Schneider Electrics EcoStruxure/Geo SCADA platforms work on Maple Systems PCs?
- Do Maple Systems products work with GE iFIX or Complicity SCADA platforms?
- Can your devices be used with Rockwell FactoryTalk View SCADA platform?
- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
Waterproof Panel PC
Back to navPanel PC
Back to navBox PC
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- IPC2110A vs IPC2115A
- How and when should I use the 4G SIM Card feature on your IPCs?
- What does ATEX stand for?
- What are the benefits of Fanless Industrial PCs
- Are Maple Systems Industrial Computers Fanless?
- With regards to Industrial Box PC, AMD or Intel? They are both Hexa-core, what’s the difference?
Rugged Tablets
Common Questions
Back to nav- What is an Ultra-High Frequency (UHF) RFID reader?
- What is the standard lead time on your Rugged Tablets?
- Do your Rugged Tablets support 4G LTE?
- Do your Rugged Tablets support glove touch?
- What are the advantages of a Rugged Tablet vs Rugged Laptop?
- What connectivity and mobility options are available on your Rugged Tablets?
- What kind of processing power do your Rugged Tablets offer?
Network Switch
Unmanaged Network Switches
Back to navManaged Network Switches
Back to navLite Managed Network Switches
Back to navCommon Questions
Back to nav- What is the first step to take in getting my Maple Systems Network Switch online?
- Can I use PROFINET with Maple Systems Product?
- What is the default IP address for your Network Switches?
- What is the main differences between an industrial switch and a commercial switch?
- Can you daisy chain Maple Systems Network switches?
- What is the OSI Model?
- What is Energy Efficient Ethernet (EEE)?
PLCs
MapleLogic PLC Software
Back to nav- What troubleshooting and debugging tools are available in MapleLogic?
- I will be using a PID loop in my project. How difficult will it be to set up?
- I’ve never used MapleLogic before. How long will it take to learn how to use the software?
- How to Transfer a MapleLogic Project
- What is the Default IP address of a Maple Systems PLC?
- What is MapleLogic Simulation Mode?
- What are the available registers in MapleLogic?
Common Questions
Back to nav- How do Maple Systems PLCs compare to other PLC manufacturers?
- What is HMI and PLC?
- Do Maple Systems PLCs support Pulse-Width Modulation (PWM)?
- Do Maple Systems PLCs support High-Speed Count (HSC)?
- Are Maple Systems PLCs compatible with my HMI?
- What communication protocols do Maple Systems PLCs support?
- What is a node?
HMI + PLC
Common Questions
Back to nav- Can Maple Systems HMIs communicate with Arduino Opta? I would like to use AFX00001, AFX00002, or AFX00003 if possible?
- How many I/O modules can I attach to your HMI+PLC combo units?
- Do you offer warranty on HMI+PLC (HMC) product? Are they repairable?
- What is your standard lead time on the HMC units and their Modules?
- What is HMI and PLC?
- What is Firmware?
- What is EtherNet/IP?
MAPware-7000 HMI+PLC Software & Integration
Back to nav- Where are Normally Closed contacts in MAPware-7000?
- How to Troubleshoot “failed to save project”
- How to Troubleshoot “Expansion has entered into error mode”
- How to Transfer a MAPware-7000 Project
- Can a Maple Systems HMI+PLC (HMC) communicate to an Allen Bradley PLC?
- How to import Modbus tags from MAPware-7000 (IEC mode) into EBPro.
- Macros, References, and Examples
Remote IO
Common Questions
Back to navAlphanumeric OITs
Common Questions
Customer Support
Back to navSupport
Back to navUpgrades
Upgrade HMI
Back to nav- I upgraded my HMI500 series to a new cMT HMI and I keep getting PLC No Response error. How do I get my comms working again?
- How long does it take to upgrade from Ezware-500 to EBPro?
- I’m upgrading my HMI500 series HMI, I’ve successfully extracted the project files from the unit. Now what do I do?
- I have an HMI550 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI530 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI520 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI500 Series unit and the screen is blank. I don’t have a copy of the original project, but the HMI is still operating. Can I pull the program out of it?
Legacy
HMI/cMT
Back to nav- How do I update the Firmware on a cMT-iV5 and/or a cMT-iV6?
- Converting your Legacy Product to a Newer HMI
- Decompiling Format Error in EasyBuilder 5000
- I get script errors when I open EasyBuilder-5000 or EZwarePlus
- How do I import recipes from EZware 5000 to EZware Plus?
- Converting HMI500 Libraries
- Is the cMT-iM21 an HMI?