Support Center

Use our custom search functionality to filter through our knowledge base at your own pace and time. Search by product name or topic to find all relevant manuals, guides, FAQs, video links, and more.

We’re Here to Help.

We’ve compiled our most common technical support questions in one place to help you find the answers you need. From hardware to software, and everything in between, we’ve got you covered. Registering for an account is required.


View our Tutorial Center for in depth explanations of how to best utilize our products.

Software Downloads & Upgrades

View our Download Center for your software and upgrading options.

Manuals & Guides

We have Operation and Programming Manuals, and Quick Start Guides.

Controller Information Sheets

Supports more than 300 controller protocols for Maple products.

Video Center

Our training videos offer step-by-step instructions on the most requested features and product overviews.

Technical Notes

Documentation for PLC connectivity, email, setting IP addresses, alarms, recipe macros, and more.

Sample Projects

Demonstrate software features, programming information for specific controllers.

Controller Cables

Custom cable drawings and instructions for those who want to build their own.


Compilation of our solutions, case studies and applications that might help you in expanding your system.

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