FAQ Category: Common Questions
Common Questions — Frequently Asked Questions
Open up the project in EBPro, navigate to the Home tab. Open the System Parameter Settings and navigate to the System tab. Select the option to Disable sound output. Save…
When HMI memory is full system bit LB-9035 HMI free space insufficiency Alarm will be set on and the HMI will stop recording data to memory.
A cloud service is any service made available to users on demand via the Internet from a cloud computing provider’s server as opposed to being provided from a company’s own…
Yes, you can connect a barcode scanner (or reader) to a Maple Systems HMI. See Technical Note 5079 – Barcode Scanner & Graphic HMI.
Uploading is the act of taking a project from the HMI and bringing it to the computer.
Transport Layer Security (TLS), and its now-deprecated predecessor, Secure Sockets Layer (SSL), are cryptographic protocols designed to provide communications security over a computer network.
Definitely. Simply connect your Maple Systems cMT-SVR to a wireless router and download the cMT Viewer app to a Windows® PC with “Wi-Fi.”
A full-stack cloud platform that spans public, private and hybrid environments. Built with a robust suite of advanced data and AI tools, and draws on deep industry expertise to help…
To calibrate Maple Systems HMIs with four DIP switches on the back: Turn DIP switch 1 to the ON position and cycle power on the HMI. This will cause it…
Maple Systems Standard HMIs, Advanced HMIs and High-Performance cMT HMIs come with a built-in FTP server that allows you to remotely access data logs, event files, and recipe data via…
RoHS, Restriction of Hazardous Substances, is a directive that originated in the European Union that restricts the use of specific hazardous materials in electronic products. A product must be RoHS…
Maple Systems has been the #1 authority for Weintek products in the North American market for nearly three decades. We have evolved together over the years to provide powerful controllers…
In control systems, protocol is the language the components use to communicate. Example protocols include Profinet and Modbus.
There are times when it is advantageous for the RTC (Real-Time Clock) in the HMI to be synchronized with an external device such as a connected PLC. Also, it may…
CUPS Printing uses TCP Port 9100.
Yes, adding a Gateway with Serial or Ethernet bridge can upgrade your existing controller and touch panel without the need for modifying the PLC and HMI projects, adding all the…
A cloud service provider is a company that offers some component of cloud computing — typically infrastructure as a service (IaaS), software as a service (SaaS) or platform as a…
HDMI® (High-Definition Multimedia Interface) is a proprietary audio/video interface for transmitting uncompressed video data and compressed or uncompressed digital audio data from an HDMI® compliant source device, such as a…
Downloading is taking a project from the computer and putting it into the HMI.
In the HMI configuration software, Local and Remote refer to the answer to this question: “Am I going through another HMI besides this one to get PLC variables?” If Yes,…
No, cMT Gateway products do not have any screens stored in them the way cMT Server products do. You can configure the cMT Gateway to pull data from a controller…
The network architecture, hardware and software, that allows communication and analysis of vast stores of data across globally distributed assets.
Remote HMI = RMI. Maple Systems RMI model is “remote” in the fact that the monitoring/control element is physically separated from the display. The RMI model is an HMI with…
A local area network (LAN) is a computer network that interconnects computers within a limited area such as a residence, school, laboratory, university campus or office building. Within an industrial…
Weintek USA was started in 2017 and is operated by different management and owners. Maple Systems started as an owner-operator in 1983 and became an employee-owned company in 2014. For…
Quality of Service is the description or measurement of the overall performance of a service, such as a computer network or a cloud computing service, particularly the performance seen by…
EasyPrinter is a utility that runs on a PC that can be configured to receive data log files, event log files, recipe files, or screenshots from a Maple Systems Standard…
Whether you are connecting a Maple Systems HMI to a PLC to communicate over Ethernet, or connecting your PC to an HMI to upload or download a project over Ethernet,…
Yes, pairing an HMI with a cMT-SVRX unit will add additional functionality that the Standard HMI doesn’t have on its own. Our HMIs have a built-in touchscreen to provide feedback…
A Computerized Maintenance Management System (CMMS) is an enterprise software solution designed to centralize and optimize maintenance operations through comprehensive asset management, preventive maintenance scheduling, work order administration, and inventory…
A Human Machine Interface (HMI) is a device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface.
In EBPro, click on the File menu and select Preferences. On the Project tab, check the “Generate backup of project file before save” option. This will create a backup of…
If a DHCP server is not available, they will default to an IP address of 169.254.0.1. See Tech Note 5123 “Connecting to Wi-Fi Units When a DHCP Server is Not…
cMT HMIs can be broken into several different categories – DIN rail mounted cMT Servers with no built-in touchscreen that can be hidden away in control cabinets, and panel-mounted touchscreen cMT HMIs that offer the standard stationary HMI interface that operators are used to. We also have cMT Web HMIs for plug and play ease, and cMT Display only units when an extra screen is
Type of management software used to track and document the transformation of raw materials into finished goods in real time.
EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or…
A media access control address (MAC address) of a device is a unique identifier assigned to a network interface controller (NIC) for communications at the data link layer of a…
Automation is the use of electronics and computers to control systems and machinery with limited or no human intervention.
Remote Framebuffer is an open simple protocol for remote access to graphical user interfaces. Because it works at the framebuffer level it is applicable to all windowing systems and applications,…
Yes, you can replace the default startup screen on an HMI with one of your own choosing. The graphic file must be in a bitmap format (*.bmp). For best results,…
The Offline or Online Simulator relies on an external process to run correctly, com_e30.exe. If this process is running before the Simulator begins, it can interfere with how the Simulator…
Maple Systems cMT Gateway products are designed to bridge existing control systems, including legacy systems, to a SCADA management network. The cMT Gateway models support a variety of communication protocols…
A component in an automation system that contains a program to process data inputs and outputs.
Maple Systems HDMI capable products can turn any HDMI®-compatible TV or industrial monitor into a Status Display Station via HDMI® cable – efficiently delivering crisp, high-definition graphics. The HDMI® interface…
Some benefits of implementing a Wi-Fi network in your factory include: Costs by Creating a Wireless Network: Wi-Fi can solve applications where wiring is impractical or too expensive. There’s no…
Select Maple Systems HMI wifi models feature a wireless network connection (Wi-Fi) that allows users to connect to a local wireless access point or the Internet without using an Ethernet…
Yes, our headless (without an integrated display) units are fully functional HMIs. Utilizing EBPro software, you can configure the headless device to communicate with your PLC/controller the same way you…
Type of management software used in production planning, scheduling, and inventory control systems to manage manufacturing processes.
EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or…
Many PLCs have actual, physical memory locations that can be referenced. Not so with Allen-Bradley CompactLogix and ControlLogix PLCs. They use symbolic Tags, which means the tag file needs to…
Amazon Web Services (AWS) is a subsidiary of Amazon.com that provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis. The technology allows subscribers to…
A remote HMI. This means the HMI processor and touchscreen are physically located in separate locations.
When projects are compiled in EBPro, the font files are compiled as well. When using certain fonts or displaying languages written from right to left (Arabic, for example), some fonts…
Originally developed for use as an in-vehicle network in passenger cars, nowadays Controller Area Network (CAN) is used in many other industries. This includes applications in any kind of transportation system (rail vehicle, aircraft, marine, etc.), in industrial machine control systems, in home and building automation (e.g. HVAC, elevators), in mobile machines (construction and agriculture equipment), in medical devices and laboratory automation, as well as in many other embedded and deeply embedded applications. CAN communication protocols are based on a distributed scheme, there is no central unit, allowing a direct data transfer between any two or more CAN devices. In an automated industrial installation, CANbus is most commonly used as part of a control system connecting vital systems that may be spread throughout a facility. A Maple Systems HMI with CANbus support, allows the operator to interact with the system. From there programmable logic controllers (PLCs) relay those commands through the CANbus interface to the sensors, actuators, motors or other mechanical systems that carry out the desired action.
cMT Viewer is a client application that enables users to view and control Maple Systems cMT devices, quickly and easily. cMT Viewer runs the HMI project on the client device.…
Type of management software that tracks and organizes customer information
Maple Systems HMI and cMT series products have the capability for additional data storage via storage media plugged into a USB Host port or SD card socket. Supported are USB…
Maple Systems HMIs uses EBPro configuration software. EBPro has a variety of features designed with OEMs in mind – such as the ability to customize the startup screen, to remotely…
Wi-Fi is technology for radio wireless local area networking of devices based on the IEEE 802.11 standards. Wi-Fi is a trademark of the Wi-Fi Alliance, which restricts the use of…
Add a headless HMI to your control system, using one of the Ethernet ports to connect it to the corporate LAN. The headless HMI will collect data from the plant floor, translate it to Modbus and send it to the office computer.
A software or hardware infrastructure that prioritizes sending and receiving messages between distributed systems. MQTT is a MOM protocol.
Yes, you can change the brightness by adjusting the backlight on the HMI. There is a brightness control in the System Settings window on the HMI. In addition, you can…
Modbus TCP/IP (also Modbus-TCP) is simply the Modbus RTU protocol with a TCP interface that runs on Ethernet. The Modbus messaging structure is the application protocol that defines the rules…
Bandwidth is the maximum data flow rate for a network dictated by the slowest link in the entire communication chain.
A device that translates a physical property into an electrical signal.
Most of our HMIs come with a built-in VNC (Virtual Network Computing) server. VNC is a Remote Frame Buffer protocol used for remote operation and screen sharing. It enables you…
Integrating CANbus communication offers several advantages for industrial automation industries: Speed: CAN data transfer speeds far outperform traditional analog wiring since multiple messages can be sent simultaneously to all connected…
A single Maple Systems cMT unit can be controlled by up to ten client devices, running any of these platforms, at one time. Conversely, the same client device can be…
The process of analyzing large collections of data to generate insights or define patterns that will improve the understanding of the system the data came from.
Yes, Maple Systems HMI Display support a USB Flash Drive with a maximum capacity of 32GB. USB drives must be formatted as FAT32.
In computing, a server is a computer program or a device that provides functionality for other programs or devices, called “clients”. This architecture is called the client–server model, and a…
Maple Systems HMI models with built-in Wi-Fi can connect to a phone’s broadcast Wi-Fi Hotspot feature by enabling the Hotspot feature on your phone and entering the Wi-Fi network information…
Most HMIs have a built-in touchscreen to provide feedback and allow input from on-site personnel. If that is all that’s required, a standard HMI may be sufficient. On the other…
A type of computer program modeled after biological neural networks, such as the brain, that is capable of learning. The programs ability to adapt allows it to process very large…
When using a Maple Systems HMI panel, the project, recipe (RW, RW_A, db), data log, and event log files are stored in permanent HMI (flash) memory. There are several ways…
Transmission Control Protocol/Internet Protocol (TCP/IP), is a suite of communication protocols used to interconnect network devices on the internet.
A barcode (also bar code) is an optical, machine-readable, representation of data; the data usually describes something about the object that carries the barcode. Traditional barcodes systematically represent data by…
Type of management software used to track and oversee supply chain interactions including supply, inventory, and transport.
Yes, live video can be viewed directly on our cMT HMI products. Video input options are IP (Ethernet) cameras and USB cameras.
To download a project to a Maple Systems cMT via Ethernet you would use TCP Port 80.
cMT Viewer will run on the following client platforms: Windows Android Smartphones and Tablets Apple iPhone/iPad
A centralized computing system for collecting, integrating, and managing large sets of data.
Yes, Maple Systems HMI and cMT products support a maximum SD card capacity of 4GB (32GB capacity with SDHC card). SD and SDHC Cards must be formatted as FAT32. SDXC…
It may become necessary to reset a Maple Systems HMI to factory default. Tech Note 5115, “Reset Graphic HMI to Default Settings” is split into two sections. Section One describes the procedure for units with DIP switches, and Section Two describes the procedure for units without DIP switches. The default password is (111111). Depending on the age of your unit, the default password on the HMI could be (m1111111)
Maple Systems cMT and HMI products can bridge the gap between your SCADA system and field devices. Using the HMI’s Modbus RTU/TCP Slave protocol, the Modbus Gateway provides a mechanism…
After adding a new recipient to your project in EBPro, make sure the “Use existing contact settings on HMI first (if existed)” option is NOT selected in the System Parameters…
ODVA, Inc. (formerly Open DeviceNet Vendors Association, Inc.) was founded in 1995 and is a global trade and standard development organization whose members are suppliers of devices for industrial automation…
In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our…
The Ethernet ports on the Dual Ethernet model are configured via the system settings menu on the HMI hardware. This is the same process used to configure the Ethernet ports…
Big data is a term used to refer to data sets that are too large or complex for traditional data-processing application software to adequately deal with. Big data challenges include…
An automated communications process by which measurements and other data are collected at remote or inaccessible points and transmitted to receiving equipment for monitoring.
Yes, select models allow users to view a live video web stream on a remote computer from a USB video camera attached to the HMI. This is useful for monitoring…
Wide area network (WAN) is a telecommunications network or computer network that extends over a large geographical distance/place. Wide area networks are often established with leased telecommunication circuits, connecting multiple smaller networks like local area networks (LANs) and metro area networks (MANs). Unlike a LAN, which is confined to a single building or location, a WAN links computers, devices, and users in different locations, enabling them to communicate and share data seamlessly.
Maple Systems cMT models in sizes 9.7″, 10.1″, 15″, and 15.6″ have a built in mono speaker for audio purposes.
Type of management software used to track an entire organization. Uses include billing, cataloging, security, customer relations, project management and human resources.
Yes, Maple Systems HMI or cMT products support one USB hub, which can have a keyboard/mouse connected as well as a USB drive plugged into the hub (32GB max USB…
The Free Protocol driver along with Macro commands can be used to send and receive ASCII data on an HMI. The OUTPORT macro function is used to send an ASCII…
Yes, our Maple Systems brand Micro PLCs and Modular PLCs use our free PLC programming software (MapleLogic) and can easily integrate with our HMI/cMT products via ethernet or serial cables,…
Yes, most Maple Systems HMI display units have a transducer capable of sounding beeps. Select models have standard line-level output for driving amplified speakers via a standard 1/8-inch mini connector…