FAQ Category: Common Questions
Common Questions — Frequently Asked Questions
Type of management software used to analyze the relationships between data sets.
In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our…
No, it is not possible to connect multiple Maple Systems Dual Ethernet HMIs in a Daisy Chain configuration and give them all access to data in a single PLC. The…
Type of management software used to retrieve, analyze, transform, and report data for business intelligence.
CE indicates that the product meets the safety standards required to be sold in the European Union. All Maple Systems products have CE certification.
Yes, a project can be uploaded to a USB flash drive or SD card from a Maple Systems HMI and downloaded to another Maple Systems HMI of the same type…
Google has accounts restricted for third party app/device access. To unlock a Google account to interact with a new device, you need to login to a special Gmail link at…
Monitor Mode is a feature exclusive to the Windows® version of the cMT Viewer application. It allows real time data to be displayed from up to 50 cMT servers simultaneously.
Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. ERP is usually referred to as a category of…
Yes, Maple Systems HMI or cMT products support USB 2.0 external hard disk drives (32GB maximum storage, must be formatted FAT32), so long as the HDD is powered with its…
Ethernet is a family of computer networking technologies commonly used in local area networks (LAN), and wide area networks (WAN). It was commercially introduced in 1980 and first standardized in…
Yes we do. Our HTML5 Web HMIs, HMI + PLCs series, AEx Industrial Panel PCs and Embedded Box PCs, select Standard HMIs, and OIT series meet strict Class I, Division…
Yes, the Media Player object in EBPro is available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash…
Open Platform Communications (OPC) is a series of standards and specifications for industrial telecommunication that facilitate secure and deterministic data exchange within industrial automation environments across heterogeneous devices, control systems,…
The Media Player object available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash drive or SD card…
Yes, refer to Tech Note 5110, “Dual Ethernet Models” for a summary of our best practices when setting up a Maple Systems Dual Ethernet HMI. Refer to Security chapter of…
Type of management software for oversight and control of business processes.
CE indicates that the product meets the safety standards required to be sold in the European Union. All of Maple Systems HMIs, PLCs, IPCs, OITs, HMI+PLCs, Switches, Box PCs, and…
With the HMI connected to the PC via USB or Ethernet cable, click the File menu in EBPro and select Upload, or open Utility Manager and click the Upload button.…
While there are many printers that would work with our HMIs, we have tested the Office Jet Pro 8100, LaserJet MFP M227fdw, and LaserJet Pro M203dw. In addition, the cMT…
We have both Advanced HMIs and High-Performance cMT/HMIs models with built-in Wi-Fi functionality. The Wi-Fi models can connect directly to a Wireless Network when paired with our M02 Wi-Fi module.
Type of management software focused on quality and compliance across an entire enterprise.
The HMI configuration software allows configuration in multiple languages. Many languages require international characters. To set up international characters on a Windows® PC. From the Microsoft® Windows® Start menu, select…
The File Transfer Protocol (FTP) is a standard network protocol used for the transfer of computer files between a client and server on a computer network.
A Class I, Division 2 location is defined as one: In which volatile flammable gases, flammable liquid-produced vapors, or combustible liquid-produced vapors are handled, processed, or used, but in which…
Yes. CAD downloads are available on the individual product page.
This refers to the physical devices interacting with the real world such as sensors and actuators deployed on the factory floor and the local automation components that control them.
The HMI configuration software provides the option of taking a screenshot of the windows in your project for documentation or other purposes. When running the Offline or Online Simulator, right-clicking…
Refer to Tech Note 5077, “IP Addresses of an HMI and a PLC” on how to set the IP address of the Maple Systems HMI, set the IP address of…
A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface connected to the world wide web.
NEMA 4 is a rating that indicates the HMI, when properly mounted in a panel, can provide protection against dirt, rain, and windblown dust, including hose directed water. NEMA 4X…
Make sure you are using a USB 2.0 port on your PC to download to the Maple Systems HMI. Our HMIs do not support USB 3.0. Refer to unit specifications…
Modbus TCP/IP uses TCP Port 502 on HMI devices.
As long as all cMT HMIs are connected to the same Wi-Fi network as your device and you know the password of the target cMT HMI, you can connect to…
A framebuffer is a portion of RAM containing a bitmap that drives a video display. It is a memory buffer containing a complete frame of data. This in-memory bitmap is…
Microsoft® Azure (formerly Windows® Azure) is a cloud computing service created by Microsoft® for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers.…
Maple Systems Standard HMIs, Advanced HMIs and High-Performance HMIs come with a built-in FTP server that allows you to remotely access data logs, event files, and recipe data via FTP…
UL indicates that the product has been tested to meet the safety standards of the United States by Underwriters Laboratories. UL adds another layer of assurance and peace of mind…
Yes. If available, dimensional drawings are available on the individual product page.
A proportional–integral–derivative controller (PID controller or three term controller) is a control loop feedback mechanism widely used in industrial control systems and a variety of other applications requiring continuously modulated…
When starting with EBPro, we recommend that you implement these Best Practices: Store your project files on your local hard drive. If you must store your projects on a networked…
Yes, several Maple Systems HMI displays can be connected to one PLC. The HMIs can also directly share data. You will need to set up a local and a remote…