Technical Support Help Topics
HMI & cMT
Common Questions
Back to nav- How do your Industrial Tablets work with your Headless HMIs?
- How do I change the IP address of my HMI?
- Can I use PROFINET with Maple Systems Product?
- Can Maple Systems HMIs communicate with Arduino Opta? I would like to use AFX00001, AFX00002, or AFX00003 if possible?
- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
- Where can I find support documentation for my HMI?
Remote Access / EasyAccess2.0
Back to nav- How do your Industrial Tablets work with your Headless HMIs?
- Can I access my HMI from a remote network location?
- Can I add EasyAccess2.0 to a cMT iV Display unit?
- How to test Connection to EasyAccess2.0?
- What is a Remote Access (HMI)?
- I get “Registration limit exceeded” when attempting to create a new domain in EasyAccess 2.0
- I get Error Code 207 when attempting to connect my HMI to EasyAccess 2.0
MQTT, OPC UA and the IIoT
Back to nav- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
- How to reverse an SQL table using advanced mode?
- What is XML?
- How to comply with CFR 211 (FDA 21 CFR Part 11) when using a Maple Systems HMI
- What models support Sparkplug B, AWS, Microsoft Azure, and Google Cloud versions of the MQTT feature?
- Can a cMT SQL Advanced Query command call a SQL Stored Procedure?
EBPro Software & Integrations
Back to nav- Do Maple Systems HMIs support file transfer through FTP?
- Can I use a Maple HMI to monitor events and trigger alarms?
- Does your HMI software handle data collection and logging?
- Can Maple Systems HMIs store and use recipe data?
- Can I simulate my project to test functionality before I buy?
- Can I automatically back up my projects in EBPro?
- I’ve never used EBPro before. How long will it take me to learn how to program my HMI?
CODESYS
Back to nav- Can I use PROFINET with Maple Systems Product?
- Does Maple Systems CODESYS SoftPLC Platform support PROFINET?
- Do your CODESYS-activated HMIs support WebVisu?
- How many devices can a Maple Systems CODESYS-activated HMI communicate with?
- How do I get started with CODESYS on Maple Systems devices?
- Why don’t Array of Arrays Tags from CODESYS and Schneider Work?
- How much available memory on the cMT CODESYS runtime?
Web HMIs
Common Questions
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- Where can I find support documentation for my Web HMI?
- Do Maple Systems Web HMIs come with a warranty?
- Do you have high brightness Web HMIs?
- What web servers are supported on your Web HMIs?
- What Visualization Software is used on your Web HMIs?
- How long will it take me to set up my cMT series Web HMI?
Industrial Panel & Box PCs
Common Questions
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- Does VTScada work on your product?
- Does Schneider Electrics EcoStruxure/Geo SCADA platforms work on Maple Systems PCs?
- Do Maple Systems products work with GE iFIX or Complicity SCADA platforms?
- Can your devices be used with Rockwell FactoryTalk View SCADA platform?
- Does Maple Systems products support Siemens WinCC or WinCC Unified SCADA platforms?
- Can Maple Systems products connect to Ignition SCADA?
Waterproof Panel PC
Back to navPanel PC
Back to navBox PC
Back to nav- Do your CODESYS-activated HMIs support WebVisu?
- IPC2110A vs IPC2115A
- How and when should I use the 4G SIM Card feature on your IPCs?
- What does ATEX stand for?
- What are the benefits of Fanless Industrial PCs
- Are Maple Systems Industrial Computers Fanless?
- With regards to Industrial Box PC, AMD or Intel? They are both Hexa-core, what’s the difference?
Rugged Tablets
Common Questions
Back to nav- How do your Industrial Tablets work with your Headless HMIs?
- Does your Android powered tablets come with Google Play Store pre-installed?
- What is an Ultra-High Frequency (UHF) RFID reader?
- What is the standard lead time on your Rugged Tablets?
- Do your Rugged Tablets support 4G LTE?
- Do your Rugged Tablets support glove touch?
- What are the advantages of a Rugged Tablet vs Rugged Laptop?
Network Switch
Unmanaged Network Switches
Back to navManaged Network Switches
Back to navLite Managed Network Switches
Back to navCommon Questions
Back to nav- What is the first step to take in getting my Maple Systems Network Switch online?
- Can I use PROFINET with Maple Systems Product?
- What is the default IP address for your Network Switches?
- What is the main differences between an industrial switch and a commercial switch?
- Can you daisy chain Maple Systems Network switches?
- What is the OSI Model?
- What is Energy Efficient Ethernet (EEE)?
PLCs
MapleLogic PLC Software
Back to nav- What troubleshooting and debugging tools are available in MapleLogic?
- I will be using a PID loop in my project. How difficult will it be to set up?
- I’ve never used MapleLogic before. How long will it take to learn how to use the software?
- How to Transfer a MapleLogic Project
- What is the Default IP address of a Maple Systems PLC?
- What is MapleLogic Simulation Mode?
- What are the available registers in MapleLogic?
Common Questions
Back to nav- How do Maple Systems PLCs compare to other PLC manufacturers?
- What is HMI and PLC?
- Do Maple Systems PLCs support Pulse-Width Modulation (PWM)?
- Do Maple Systems PLCs support High-Speed Count (HSC)?
- Are Maple Systems PLCs compatible with my HMI?
- What communication protocols do Maple Systems PLCs support?
- What is a node?
HMI + PLC
Common Questions
Back to nav- Can Maple Systems HMIs communicate with Arduino Opta? I would like to use AFX00001, AFX00002, or AFX00003 if possible?
- How many I/O modules can I attach to your HMI+PLC combo units?
- Do you offer warranty on HMI+PLC (HMC) product? Are they repairable?
- What is your standard lead time on the HMC units and their Modules?
- What is HMI and PLC?
- What is Firmware?
- What is EtherNet/IP?
MAPware-7000 HMI+PLC Software & Integration
Back to nav- Where are Normally Closed contacts in MAPware-7000?
- How to Troubleshoot “failed to save project”
- How to Troubleshoot “Expansion has entered into error mode”
- How to Transfer a MAPware-7000 Project
- Can a Maple Systems HMI+PLC (HMC) communicate to an Allen Bradley PLC?
- How to import Modbus tags from MAPware-7000 (IEC mode) into EBPro.
- Macros, References, and Examples
Remote IO
Common Questions
Back to navAlphanumeric OITs
Common Questions
Customer Support
Back to navSupport
Back to navUpgrades
Upgrade HMI
Back to nav- I upgraded my HMI500 series to a new cMT HMI and I keep getting PLC No Response error. How do I get my comms working again?
- How long does it take to upgrade from Ezware-500 to EBPro?
- I’m upgrading my HMI500 series HMI, I’ve successfully extracted the project files from the unit. Now what do I do?
- I have an HMI550 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI530 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI520 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI500 Series unit and the screen is blank. I don’t have a copy of the original project, but the HMI is still operating. Can I pull the program out of it?
Legacy
HMI/cMT
Back to nav- How do I update the Firmware on a cMT-iV5 and/or a cMT-iV6?
- Converting your Legacy Product to a Newer HMI
- Decompiling Format Error in EasyBuilder 5000
- I get script errors when I open EasyBuilder-5000 or EZwarePlus
- How do I import recipes from EZware 5000 to EZware Plus?
- Converting HMI500 Libraries
- Is the cMT-iM21 an HMI?