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I am receiving a “[400] Server has closed the connection” error when testing my SMTP settings in EBPro.

This issue is due to increased security on many email platforms. The solution to this error is to allow less secure apps in your email account information or to use app specific passwords, depending on which email provider you use. For example: With Yahoo! Mail – You must log-in and then navigate to your “Account…

How to clear HMI memory

When using a Maple Systems HMI, the project, recipe (RW, RW_A, db), data log, event log, and operation log files are stored in permanent HMI (flash) memory. There are several ways to clear data in flash memory. 1. Open Utility Manager, select the HMI series being configured in the upper-left corner, click [Publish] and then…

How can I display a popup window message when an alarm triggers on my HMI?

You can use one of these two objects to display a popup window when an alarm is triggered on a HMI:

Direct Window: displays a predefined window based on the state of a bit.

Indirect Window: displays a window based on the value in a register.

You can use your alarm to set the state of a bit or load a value into a register which will trigger the window you want to display.

If you want the popup window to be displayed on any screen in the project when the alarm is triggered, place the window object on the Common Window.

I’m having hard time sending an email from my Maple Systems HMI using my Google Gmail account.

Google has accounts restricted for third party app/device access. To unlock a Google account to interact with a new device, you need to login to a special Gmail link at https://www.google.com/accounts/UnlockCaptcha. Then access the email account within 10 minutes with the application you want to be allowed (i.e., send an email from your Graphic HMI).…