Applicable Model(s)

HMI5000 Series

Title

Missing Fonts

Date

01/20/2023

Rev

02

P/N

0907-5122

Summary

Some customers have experienced an issue when opening an existing project in EBPro where a warning message appears that certain fonts used in the project are not installed on the computer, even though they are installed in the Windows\Fonts folder.


Solution

If the problem manifests itself as a certain font not being found in EBPro, even though it is installed in the Windows Fonts folder. Then the solution could be as follows:

The font needs to be deleted and reinstalled in the Windows Fonts folder, but this time you need to “Install for all users” (see below).

Then restart EBPro and the font should show up in the Font dropdown menu.

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