Industry: Water Well Manufacturer
Location: Battle Ground, WA
Company size: 5-10 people
Year founded: 2011

“We were able to bring our product to the market much quicker thanks to the Application Engineering Team at Maple Systems.”

“It wasn’t long before we had our well water system fully operational and put through rigorous testing and debugging. We were able to bring our product to the market much quicker thanks to the Application Engineering Team at Maple Systems. They take the time to understand the scope of the project and spend the time to make sure it is done right. I highly recommend them to anyone needing automation engineering work done!”

Tucker Epp
Director of Marketing and Business Development at Epp Well Solutions, LLC

Project History

Epp Well Solutions originally approached Maple Systems for Applications Engineering through the Maple Systems website. Tucker had already selected the hardware that best fit his application after browsing the product pages on Maple’s website and then finalizing his selection by talking specifics with one of Maple System’s expert Sales Engineers. When asked what drove his choice in hardware, Tucker replied:

“After discovering Maple Systems’ products online, we were impressed by the small form factor of their programmable logic controllers (PLC) for the number of inputs and outputs we could have. We knew right away that we wanted to purchase a PLC and human/machine interface (HMI) to begin testing for release in our newest product.”

After receiving the newly purchased hardware and reviewing the abundant guides, videos and other training materials on the Maple Systems website, it became clear that given their limited in-house engineering resources, Epp Well Solutions would need some help. That’s when Tucker noticed the Applications Engineering services offered by Maple Systems and submitted a request through the website.

The Problem

“When we got the hardware we began to run tests and learn the programming. Unfortunately, we were not familiar enough with the Programming Languages at that point to accomplish all of the complex programming that the PLC would need to run our well water systems. We began to follow the manuals and tutorials provided by Maple Systems to learn programming, but we were running out of time. We wanted to have our product much further along with development, but we were being held back by our lack of programming knowledge.” explains Tucker regarding his experience with Maple Systems Application Engineering services. “That’s when we reached out to their Applications Engineering Team for a quote to have them program the complex functions of the PLC and the logic behind how the HMI would function.”

The Solution

Epp Well Solutions selected a Maple PLC as the “brain” of the smart well system with enough onboard digital and analog I/O to keep up with the requirements of his application, and the HMI5070B to provide a robust, attractive user interface to the controller.

Backed with a quality guarantee, Tucker knew he was in good hands hardware-wise, and with an expert team of engineers well-versed in PLC and HMI programming, he could rely on Maple Systems as a one-stop shop for Industrial Controls and Automation solutions.

“That’s when we reached out to their Applications Engineering Team for a quote to have them program the complex functions of the PLC and the logic behind how the HMI would function. The quote we received was reasonable, and after accepting it the team got started right away!”

Epp Well Low Producing Well Water System with Maple Systems HMI5070B and PLC installed

Epp Well Low Producing Well Water System with Maple Systems HMI and PLC installed

The Results: Resolution and Value

“It wasn’t long before we had our well water system fully operational and put through rigorous testing and debugging. We were able to bring our product to the market much quicker thanks to the Applications Engineering Team at Maple Systems. They take the time to understand the scope of the project and spend the time to make sure it is done right. I highly recommend them to anyone needing automation engineering work done!”

Tucker Epp
Director of Marketing and Business Development at Epp Well Solutions, LLC

Long renowned in the Industrial Automation industry for the quality of technical support we have provided for decades, Maple Systems has a reputation for connecting customers with someone who knows our products inside and out. Whether it is one of our trusted System Integrator partners, Distributors, or our own engineering team, we are happy to connect you with a knowledgeable engineer dedicated to understanding your application.

Epp Well Low Producing Well Water System installed in a customer application.

Epp Well Low Producing Well Water System installed in a customer application.

Our Value Promise

Long renowned in the Industrial Automation industry for the quality of technical support we have provided for decades, Maple Systems has a reputation for connecting customers with someone who knows our products inside and out. Whether it is one of our trusted System Integrator partners, Distributors, or our own engineering team, we are happy to connect you with a knowledgeable engineer dedicated to understanding your application.

Supported Products

From basic functionality to IIoT advanced features, our touchscreen HMIs provides options worth weighing.

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