ATEX Zone 2 is an industrial classification for areas where explosive gas/vapor atmospheres are unlikely during normal operation but might occur for short periods due to accidental releases, requiring equipment with lower, but still significant, ignition protection (like Category 3G equipment) for safety in hazardous environments.
An industrial computer is a ruggedized computing system engineered for reliable operation in demanding factory and outdoor environments. Unlike consumer-grade PCs, these systems incorporate hardened components with enhanced resistance to extreme temperatures, dust ingress, and mechanical vibration.
The OSI (Open Systems Interconnection) Model is a conceptual framework that defines how data moves through a network in seven layers — from the physical hardware connection to the software applications users interact with. Each…
Many Industrial PCs are rated to operate in temperatures ranging from 0-50° C. This temperature range is ideal for uses such as office environments, warehouses, or other climate-controlled spaces. Industrial PCs featuring an extended operating…
Read More How do I know if I need an extended or standard temperature rating?
A network switch is a networking appliance that connects multiple devices inside of a Local Area Network (LAN). It communicates by forwarding data based off MAC addresses. Typically switches operate at layer 2, data link…
When installing or reinstalling the Microsoft® Windows® Operating System to a PC, it must be activated using a Product Key. For Maple Systems products, Product Keys come in one of two forms: PKEA and ePKEA. PKEA…
The Windows password expiration feature is a security mechanism that prompts users to update their passwords after a specified period. This feature helps maintain system security by encouraging regular password updates, reducing the risk of…
Go to (on the machine you want to license): >Start Menu >All Programs >IWS vX.x > Register > Click Soft Key/Hardkey (if you have a hardkey please make sure it is plugged in) >Click Check…
304 stainless steel is durable, corrosion resistant, and easy to clean. It is widely used in food, chemical, and industrial environments. Its reliability makes it a strong choice for equipment used in automation, process control, and other demanding applications.
A VESA mount is a standard hole pattern that allows HMIs, displays, industrial monitors, and panel PCs to be securely attached to mounts or arms. Most Maple Systems devices use either a 75×75 mm or 100×100 mm VESA pattern (check your model’s datasheet for exact details). Compatible mounting options include fixed wall mounts, swivel/tilt brackets, desk arms, and heavy-duty industrial arms, as long as they match the device’s VESA pattern and weight requirements.
Maple Systems Winscout is a non-invasive diagnostic script that gathers all the most relevant data for troubleshooting. The results are saved in plain-text format in the same folder in which you run the script. Please…
Read More What is the Winscout Windows PC Diagnostic Script and how do I use it?
The following operating systems are available for Maple Systems Industrial PC computers: Windows® 11 Pro Windows® 11 IoT Enterprise LTSC (EPKEA & PKEA) Windows® 10 Ent. LTSB Embedded (EPKEA) Windows® 10 Ent. LTSB Non-Embedded (PKEA)…
Read More What operating systems are available for the Maple Systems Industrial PCs?
It will depend on the version. The 64-bit version supports up to 512GB of RAM. The 32-bit version supports up to 4GB of RAM.
Read More What is the RAM limit for a system running Windows® 10 Enterprise?
A Class I, Division 2 location is defined as one: In which volatile flammable gases, flammable liquid-produced vapors, or combustible liquid-produced vapors are handled, processed, or used, but in which the liquids, vapors, or gases…
A Windows® Embedded (EPKEA) Operating System has the Windows® product key pre-installed by Maple Systems before shipping the unit to the customer.
The Windows® 10 IoT Enterprise 64-bit operating system takes around 20GB of space. A Windows® 10 32-Bit takes 15GB of space.
Read More How much drive space does the Windows® 10 IoT Enterprise 64-bit operating system take?
UL indicates that the product has been tested to meet the safety standards of the United States by Underwriters Laboratories. UL adds another layer of assurance and peace of mind for end users seeking product…
The customer receives the system ready to go. No product key entry required.
Read More What are the pros or advantages of an Embedded operating system (EPKEA)?
RoHS, Restriction of Hazardous Substances, is a directive that originated in the European Union that restricts the use of specific hazardous materials in electronic products. A product must be RoHS compliant to qualify for the…
Supervisory control and data acquisition (SCADA) is a control system architecture that uses computers, networked data communications and graphical user interfaces for high-level process supervisory management, but uses other peripheral devices such as programmable logic…
Read More Define Supervisory Control and Data Acquisition ( SCADA )
Because of the embedded product key the system must come back to Maple Systems for repair.
Read More What happens if my Embedded operating system (EPKEA) needs to be reinstalled?
Safe Mode starts Windows in a basic state, using a limited set of files and drivers. If a problem doesn’t reoccur in Safe Mode, this means that default settings and basic device drivers aren’t causing…
Read More How do I start my OMI or Industrial PC in Safe Mode?
We are proud to offer Aveva Edge® a our recommended SCADA software our Industrial Box PC and Panel PCs. Award-winning Aveva Edge® is an innovative SCADA-Ready software enabling the creation of custom industrial control applications…
For Non-Embedded operating systems, the customer must enter the product key (shown on a sticker attached to the back of the unit) to activate the Windows® license on the unit. If needed, this means that…
Read More What is a Windows® Non-Embedded (PKEA) operating system?
Verify that the unit is getting power and that the power cord is securely plugged in at all points. Try booting into Safe Mode. If you are able to boot into Safe Mode, run Windows…
Award-winning Indusoft Web Studio® has been upgraded to AVEVA EDGE Which is an innovative SCADA-Ready software enabling the creation of custom industrial control applications for any industry imaginable. With easy-to-use commands/tool bars and a Microsoft®…
A packaged installation of Windows® that includes pre-installed applications and drivers. Used for mass deployment of devices.
To check the health of your disk drive, run the Windows Check Disk utility. Instructions for running Check Disk from Windows File Explorer: Instructions for running Check Disk (“CHKDSK”) from the Windows Command Prompt: Optional:…
All of our Industrial PCs comply with FCC (Federal Communications Commission) Part 15, which regulates radiation from an electronic device. Individual FCC Certificates can be found on each products individual page.
This software license has the longest intervals between security and build updates – usually 2-3 years. This minimizes disruptions as well as fewer possibilities for applications to break because of OS modification. This kind of…
Please note that steps to connect to a SQL database depend on the configuration and location of the SQL database. For example, a SQL database may reside on the physical Industrial PC, in a virtual…
Windows® 10 Pro is intended for general desktop computer use. It updates frequently and includes extra features like Cortana, Groove Music, MSN, etc. Windows® 10 IoT Enterprise LTSC is for mission critical equipment, does not…
Read More What is the difference between Windows® 10 Pro and IoT Enterprise?
Verify that the unit is getting power and that the power cord is securely plugged in at all points. Try booting into Safe Mode. If you can boot into Safe Mode, run Windows® Memory Diagnostics.…
Maple Systems does not provide support for Windows® 10 Pro. If Windows® 10 Pro is a must have, the customer will have to find and install the Pro OS on their own and know that…
Read More What if I want Windows® 10 Pro instead of Enterprise?
Use the System File Check (SFC) utility to scan for and attempt to repair any errors relating to Windows® System Files, DLL files, and System Modules. Instructions: Start the Command Prompt (CMD) as an Administrator:…
Maple Systems does not provide support for Windows® 10 Pro. If Windows® 10 Pro is a must have, the customer will have to find and install the Pro OS on their own and know that…
Microsoft® SCCM relies on systems’ SMBIOS UUID for identification over a network connection. In consumer grade desktop systems and servers, it is standard practice for every system to have a unique SMBIOS UUID assigned by…
Read More I received a message that I had multiple devices on the network with the same i.d.
All 32-bit operating systems have a 4GB RAM limit. 32-bit operating systems do not support more than 4GB of RAM
Read More What are the RAM limits of a 32-bit operating system?