FAQ Category: HMIs & Smart cMT
Common Questions
A cloud service is any service made available to users on demand via the Internet from a cloud computing provider’s server as opposed to being provided from a company’s own…
Yes, you can connect a barcode scanner (or reader) to a Maple Systems HMI. See Technical Note 5079 – Barcode Scanner & Graphic HMI.
Uploading is the act of taking a project from the HMI and bringing it to the computer.
Transport Layer Security (TLS), and its now-deprecated predecessor, Secure Sockets Layer (SSL), are cryptographic protocols designed to provide communications security over a computer network.
There are several ways to accomplish this. To set a few registers or bits you can place Set Bit or Set Word objects on the common window (window #4). These…
All OITs are HMIs, but not all HMIs are OITs. OIT (Operator Interface Terminal) usually means a dedicated terminal with graphics and/or text that provides data/control of a local (rather…
Related Links Product • cMT/HMI Software Downloads & Upgrades • EBPro Manuals & Guides • cMT Quick Start Guide • EBPro Programming Manual • EBPro Quick Start Guide Tech Notes See our list of Tech Notes Solutions See our Case Studies & Solutions See our SCADA Systems Design Guide Controller Information Sheets See our list of Controller Information Sheets Communication Cables See our list of Communication Cables Videos See our list of Training Videos
Definitely. Simply connect your Maple Systems cMT-SVR to a wireless router and download the cMT Viewer app to a Windows® PC with “Wi-Fi.”
A full-stack cloud platform that spans public, private and hybrid environments. Built with a robust suite of advanced data and AI tools, and draws on deep industry expertise to help…
To calibrate Maple Systems HMIs with four DIP switches on the back: Turn DIP switch 1 to the ON position and cycle power on the HMI. This will cause it…
Maple Systems Standard HMIs, Advanced HMIs and High-Performance cMT HMIs come with a built-in FTP server that allows you to remotely access data logs, event files, and recipe data via…
RoHS, Restriction of Hazardous Substances, is a directive that originated in the European Union that restricts the use of specific hazardous materials in electronic products. A product must be RoHS…
Don’t forget your terminating resistors! Both ends of the CAN bus should be terminated with 120O resistors. Forgetting the resistors can result in signal reflection which will corrupt the data…
PROFINET (Process Field Network) is an industrial Ethernet-based communication protocol used for automation and control systems. PROFINET is designed to enable real-time communication between industrial equipment in manufacturing environments and…
All of our Windows based IPCs and Touch Panel PCs can run WinCC Runtime Advanced as well as WinCC Unified. Using our IPCs running WinCC, you’ll generally get a higher performance device per dollar with a more ruggedized enclosure with higher screen resolution, more RAM and SSD options, and the ability to run other industrial software on the same machine with more advanced remote access tools.
Maple Systems has been the #1 authority for Weintek products in the North American market for nearly three decades. We have evolved together over the years to provide powerful controllers…
In control systems, protocol is the language the components use to communicate. Example protocols include Profinet and Modbus.
There are times when it is advantageous for the RTC (Real-Time Clock) in the HMI to be synchronized with an external device such as a connected PLC. Also, it may…
CUPS Printing uses TCP Port 9100.
The issue could be related to the firmware version on the PLC. Currently, Get Tag Info seems to work with firmware v20 and v24 but not anything higher. If this…
Remote Access / EasyAccess2.0
The Headless HMI serves as the HMI interface over the network and you view/control it using our Android or Windows based Tablets reducing your overall hardware cost by eliminating the need to have a dedicated HMI at every station and enabling multi-user access.
EasyAccess 2.0 offers the ability to remotely monitor and control a Maple Systems HMI and connected PLC from literally anywhere in the world. EasyAccess 2.0 integrates perfectly with a wide…
In order to enable a VNC connection to an HMI press the System Settings Icon in the lower right corner of the HMI screen and select the gear icon. After…
In Maple Systems cMT Series devices, LW/LB registers are shared local memory, while PLW/PLB registers are client-specific memory. Each client accessing a cMT device—locally or remotely—has its own independent PLW/PLB memory, meaning changes are only visible on that client. In contrast, LW/LB memory is shared across all clients, so changes appear on every connected display.
To force someone to disconnect from an HMI in EasyAccess 2.0, you must be the administrator of the domain to which the HMI belongs. Log in to EasyAccess 2.0 using…
An HMI is allowed up to 1GB of data per month at a data rate of 100 KB/s. Once you have reached the 1GB limit, the data rate drops down…
We have several remote access solutions and each one is different, but generally, all work in similar ways. Keep in mind that each remote access solution will work slightly differently and have their own set of features. Depending on your specific situation, there may be several remote access solution that will work, only you can decide what is best for your specific situation.
EasyAccess 2.0 uses TCP Port 443.
The Standard Series HMIs now support VNC (EBPro v6.03.02.257 or later). Since the B-Series do not have the VNC tab in the System Settings window to enable VNC, it needs…
Remote access allows you to reach an HMI or connected device anytime, from anywhere. With our EBPro HMI configuration software and supported hardware solutions, you can connect to an HMI or Gateway device from a tablet, smartphone, or PC. As a result, you can view all data and applications and control the system as if you were standing in front of it.
A virtual private network (VPN) extends a private network across a public network and enables users to send and receive data across shared or public networks as if their computing…
The EasyAccess2.0 Domain web page has recently been redesigned. Upon navigating to account.ihmi.net/domain, the website redirects to the weincloud.net/account/login web page. You may notice a new user interface. You can use…
The price of EasyAccess 2.0 can be viewed on its product page. It is a one time purchase and can be activated on any of our cMT/HMIs.
Virtual Network Computing (VNC) is a graphical desktop sharing system that uses the Remote Frame Buffer protocol (RFB) to remotely control another computer. It transmits the keyboard and mouse events…
If an HMI will not connect to the EasyAccess 2.0 server and you get an Error Code 207 (Timeout SSL Connect), it is possible that the router or cellular modem…
Maple Systems offers two EasyAccess 2.0 Top-Up Cards for high-data users. Once an HMI has used 1 GB of data for the month, the data rate drops from 100 KB/sec…
In order to move an HMI from one domain to another, the HMI must first be removed from it’s current domain and then added to the new domain using the…
There is a limitation of 10 domains that can be associated with a single email address.
There is no recurring annual fee with EasyAccess 2.0. It is a one time purchase.
The number of devices that can simultaneously connect remotely to a cMT product (using cMT-Viewer, cMT-Viewer app, or EasyAccess 2.0) is controlled on the Remote tab of the System Parameter…
MQTT, OPC UA and the IIoT
Microsoft® SQL Server can be used with our High Performance series to help collect and display data for easier monitoring and analytics. The High Performance series also support a built-in…
A machine, or system, with integrated electronics or computer control that has some level of self-awareness and self-regulation.
You can use our Windows or Linux based IPCs and Touch Panel PCs to run Ignition Edge locally. You can also use our HMIs to communicate with Ignition via Modbus TCP, OPC UA, and MQTT, which makes a programmers life easier when building distributed edge gateways, dashboards, or data collection nodes within an Ignition-powered architecture.
Any device creating data for transmission to a broker such as sensors, PLCs, and HMIs. A fundamental advantage of MQTT is that data is sent to a central “broker” instead…
cMT3000 series HMIs come with OPC UA Server and Client functionality built-in. cMT2000 series have only Client functionality, not Server. cMT-SVR-200 & cMT-SVR-202 are the only product that require an additional license to be purchased for OPC UA Client and Server functionality.
Yes. MySQL and Microsoft® SQL Server are well supported database options that can be used with our Advanced and High Performance HMIs to help collect and display data for easier…
This is the interconnection of automated systems (operational technology) and information technology. A distributed network of devices generating, transmitting, and consuming data for status, analysis, or statistical purposes.
All of our Windows based IPCs and Touch Panel PCs can run WinCC Runtime Advanced as well as WinCC Unified. Using our IPCs running WinCC, you’ll generally get a higher performance device per dollar with a more ruggedized enclosure with higher screen resolution, more RAM and SSD options, and the ability to run other industrial software on the same machine with more advanced remote access tools.
A push notification is a message that pops up on a mobile device. App publishers can send them at any time; users don’t have to be in the app or…
cMT3000 series HMIs come with OPC UA Server and Client functionality built-in. cMT2000 series have only Client functionality, not Server. cMT-SVR-200 & cMT-SVR-202 are the only product that require an additional license to be purchased for OPC UA Client and Server functionality.
I understand you’re trying to enable bidirectional communication from the Ignition Gateway to your HMI (similar to a “subscribe” function). As you may have seen, Subscribe doesn’t work the same…
This is the interconnection of automated systems (operational technology) and information technology. A distributed network of devices generating, transmitting, and consuming data for status, analysis, or statistical purposes.
Yes, select models do support the Sparkplug B MQTT payload specification. Sparkplug is a specification for MQTT enabled devices and applications to send and receive messages in a stateful way…
The OPC server is a software program that converts the hardware communication protocol used by a PLC into the OPC protocol. The OPC UA server grants access to Client devices…
Yes, create a SQL Query command and insert the SQL syntax. If the SQL syntax is executable in the database management tool (ex. Microsoft SQL Management Studio) then it will…
Yes, JSON Advanced setting has been added for MQTT Topic Publisher on cMT Series models. Aside from being compatible with the existing simple JSON format, this function allows users to…
Most of our HMIs support the Sparkplug B MQTT payload specification. Sparkplug is a specification for MQTT enabled devices and applications to send and receive messages in a stateful way…
OPC UA (Unified Architecture) is the next generation of OPC, featuring cross-platform interoperability, high security, and proven reliability. Developed by the OPC Foundation, it is a machine to machine communication…
There are no macro instructions that allow a macro to directly interface with table data in a SQL database. The data would need to be copied from the database into…
Tech Note 5119, “Using Ignition MQTT Engine with Maple Systems HMIs” provides set-by-step instructions on how to setup the Ignition MQTT Engine, custom topics, and JSON payloads. The Tech Note…
EBPro Software & Integrations
Yes, based on the model, you can download a project using a USB flash drive or SD card. See Tech Note 5087, “Download a Project to an HMI with a…
To add and use a shape from the Shape Library: In EBpro, the software go to the Project tab and select “Shape” in the Library section. Select a shape from…
This is the specific purpose of the cMT Gateway devices, but the HMIs and other cMTs can also perform this action in a different way. In EBPro you can use…
The recipe data can be exported as a .db file, from within the Recipe Database manager in EBPro. The exported recipe database can be opened in your preferred database browser…
EBPro is the free, full-featured HMI configuration software used for most standard HMI products (panel-mount, headless, and web HMIs). It includes powerful simulation tools that allow users to test projects offline before purchasing hardware.
We have several remote access solutions and each one is different, but generally, all work in similar ways. Keep in mind that each remote access solution will work slightly differently and have their own set of features. Depending on your specific situation, there may be several remote access solution that will work, only you can decide what is best for your specific situation.
A recipe defines a series of parameters assigned to internal HMI registers (non-volatile memory locations) that are downloaded to corresponding PLC registers for a predefined control process. The Recipe feature…
Security is paramount in today’s technologically advanced times and so is connectivity. Many PLCs take advantage of Ethernet communication to transmit data to a monitoring device such as an HMI.…
The issue could be related to the firmware version on the PLC. Currently, Get Tag Info seems to work with firmware v20 and v24 but not anything higher. If this…
The software for Maple Systems HMI’s has changed and improved over the years, as such the file types and extensions have changed along with it. Below is a list of…
Allen-Bradley MicroLogix series / SLC500 series PLCs have some specific addressing format requirements for select memory locations (Bit-level and Strings, for example). Both drivers (Serial and Ethernet) follow these rules:…
Trending is the act of taking data and showing it visually, usually via a graph. Data Sampling / aka Data Logging is the act of logging data from a device,…
Anytime you convert a project from a legacy software to a newer version there is a risk that your fonts may no longer be supported in the new software. When…
After upgrading from EZwarePlus to EBPro you may have experienced an issue were a project using this device driver worked in the former software but not in the latter. Usually,…
A register address in EasyBuilder Pro refers to a specific memory location used to store and manage data within a system. A register is a specific storage location, typically in memory or a device, used to hold data for processing. They often are categorized as internal or external registers. An address is a unique identifier assigned to a specific register, allowing access to its stored data. The address acts as a reference point to the location of memory within a device.
Alarms are a two-part feature: The Event (Alarm) Log itself is where the alarms are configured. The Alarm Bar, Alarm Display, and Event Display Objects control how the alarms are…
HMI WiFi models have both the Wi-Fi module and the Ethernet port set to request an IP address from a DHCP (Dynamic Host Configuration Protocol) server. If a DHCP server…
To add and use a picture from the Picture Library: In EBPro, the software, go to the Project tab and select “Picture” in the Library section. Select a picture from…
There was an issue that cropped up in older versions of EBPro that caused the UNICODE selection in ASCII objects to not work. This has been fixed in EBPro v6.04.02.552…
With the Allen-Bradley Compact/Control Logix “Free Tags” drivers in EBPro, you can import tags using an .L5X project file exported from your RSLogix software. This method is preferred over using…
CODESYS
Yes, we have several products that support PROFINET. HMI products, Network Switches, CODESYS enabled HMIs
PROFINET (Process Field Network) is an industrial Ethernet-based communication protocol used for automation and control systems. PROFINET is designed to enable real-time communication between industrial equipment in manufacturing environments and…
The built-in CODESYS runtime for the cMT Series HMIs supports: Modbus TCP/IP, EtherCat, EtherNet I/P, CANopen, PROFINET
The CODESYS runtime is compatible with a wide range of standard libraries and features available in CODESYS IDE, with some limitations. Generally, libraries that do not require OS and hardware support are compatible with the cMT Series CODESYS runtime.
Select cMT and cMT X series devices can operate their own built-in CODESYS runtime to run PLC programs defined in CODESYS IDE.
Project files may not exceed the available memory on the cMT CODESYS runtime, or errors will occur.
Some users may implement Array of Arrays tags in CODESYS or Schneider PL programs to create a multi-dimensional array. These will not function properly when imported into EBPro and cause errors. To resolve this, users can instead use alternative syntax to declare multi-dimensional arrays.
Make sure your device supports CODESYS, install CODESYS IDE, install CODESYS & Remote IO Package, open EBPro Utility Manage, select your device, upgrade Firmware. All downloads available in our support center.
It depends on which protocol you’re using . Our CODESYS-activated HMIs use Modbus TCP/IP, EtherCat, CANopen, EtherNet/IP, and PROFINET
Our CODESYS-activated HMIs deliver fast, reliable local visualization for machine-level applications. For supervisory-level projects, Maple IPCs support CODESYS WebVisu, and when paired with our Web HMIs, you get an industrial-grade touchscreen that can display any WebVisu project—no extra licensing required.
Yes! Our CODESYS SoftPLC Platform does support Profinet IO Master functionality now! This enhancement allows our advanced and high-performance HMIs and cMT-CTRL01 to function as a Profinet IO controller, facilitating command transmission to various Profinet IO devices, such as remote IO, drives, and sensors. This upgrade significantly boosts system integration and scalability, delivering a comprehensive Profinet communication protocol solution.