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Applicable Model(s)

HMI Series

Title

Duplicate Device Driver ID

Date

02/25/2025

Rev

00

P/N

0907-5149

Summary

When opening EBPro v6.09.02 or above, a notification may be shown indicating that there is a “Duplicate Device Driver ID (###)!” error.

Replacing the contents of your C:\MapleSystems\EBpro\Driver\Win32 folder with the supplied win32 folder below should resolve this issue.

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Solution

1.

Download the Win32 folder from our Maple Systems website here:

2.

Unzip the win32 folder.

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3.

Place the unzipped win32 folder directly into C:\MapleSystems\EBPro\driver folder and click “Replace the files in the destination”

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Note: If this does not fix your Duplicate Device Driver ID issue, please reach out to technical support at support@maplesystems.com or at (425)-745-3229.