Technical Support Help Topics
HMI & cMT
Common Questions
Back to navRemote Access / EasyAccess2.0
Back to nav- Can I add EasyAccess2.0 to a cMT iV Display unit?
- How to test Connection to EasyAccess2.0?
- What is a Remote Access (HMI)?
- I get “Registration limit exceeded” when attempting to create a new domain in EasyAccess 2.0
- I get Error Code 207 when attempting to connect my HMI to EasyAccess 2.0
- Why does my EasyAccess2.0 domain login web page look different?
- How to Enable VNC on Standard HMIs
MQTT, OPC UA and the IIoT
Back to nav- How to reverse an SQL table using advanced mode?
- What is XML?
- How to comply with CFR 211 (FDA 21 CFR Part 11) when using a Maple Systems HMI
- What models support Sparkplug B, AWS, Microsoft Azure, and Google Cloud versions of the MQTT feature?
- Can a cMT SQL Advanced Query command call a SQL Stored Procedure?
- How many characters are allowed in an Advanced SQL Query command?
- Interfacing with an SQL database table: the SQL Advanced Query Object vs. Macro
EBPro Software & Integrations
Back to navCODESYS
Back to navIndustrial Panel & Box PCs
Common Questions
Back to navWaterproof Panel PC
Back to navPanel PC
Back to nav- What is an HMI PC?
- What is a panel PC?
- What does ATEX stand for?
- External power switch on an OMI6800 series PC isn’t working
- What are the benefits of Fanless Industrial PCs
- Are Maple Systems Industrial Computers Fanless?
- Are your Embedded Industrial PCs and Industrial Panel PCs compliant with industrial certifications?
Box PC
Back to nav- IPC2110A vs IPC2115A
- How and when should I use the 4G SIM Card feature on your IPCs?
- What does ATEX stand for?
- What are the benefits of Fanless Industrial PCs
- Are Maple Systems Industrial Computers Fanless?
- With regards to Industrial Box PC, AMD or Intel? They are both Hexa-core, what’s the difference?
- What is your standard lead time on Industrial Box PCs?
Network Switch
Unmanaged Network Switches
Back to navManaged Network Switches
Back to navLite Managed Network Switches
Back to navCommon Questions
Back to navPLCs
MapleLogic PLC Software
Back to nav- What troubleshooting and debugging tools are available in MapleLogic?
- I will be using a PID loop in my project. How difficult will it be to set up?
- I’ve never used MapleLogic before. How long will it take to learn how to use the software?
- How to Transfer a MapleLogic Project
- What is the Default IP address of a Maple Systems PLC?
- What is MapleLogic Simulation Mode?
- What are the available registers in MapleLogic?
Common Questions
Back to navHMI + PLC
Common Questions
Back to nav- What is HMI and PLC?
- What is Firmware?
- How to Transfer a MAPware-7000 Project
- How to Convert a project for a HMC3000 Series to a HMC2000 Series model.
- Noisy or jumpy Analog Input, input value rapidly changing.
- “Serial Monitor driver is not configured hence can not start monitoring with serial port”
- How to import Modbus tags from MAPware-7000 (IEC mode) into EBPro.
MAPware-7000 HMI+PLC Software & Integration
Back to nav- Where are Normally Closed contacts in MAPware-7000?
- How to Troubleshoot “failed to save project”
- How to Troubleshoot “Expansion has entered into error mode”
- How to Transfer a MAPware-7000 Project
- Can a Maple Systems HMI+PLC (HMC) communicate to an Allen Bradley PLC?
- How to import Modbus tags from MAPware-7000 (IEC mode) into EBPro.
- Macros, References, and Examples
Remote IO
Web HMIs
Common Questions
Back to nav- Do you have high brightness Web HMIs?
- What web servers are supported on your Web HMIs?
- What Visualization Software is used on your Web HMIs?
- How long will it take me to set up my cMT series Web HMI?
- Are your Web HMIs Class I, Div 2?
- Do you have any Web HMIs that support Wi-Fi?
- What versions of Chromium do your Web HMIs run?
Rugged Tablets
Common Questions
Back to nav- What mounts or straps are available for your Rugged Tablets?
- What is the operating temperature range for your Rugged Tablets?
- What are the Ingress Protection (IP) and Military Standard (MIL-STD) ratings on your Rugged tablets?
- Do your rugged tablets have built in scanning capabilities?
- What kind of processing power do your Rugged Tablets have?
- Are rugged tablets worth the extra cost?
- What is the battery life of your Rugged Tablets and do they support hot-swapping?
Alphanumeric OITs
Upgrades
Upgrade HMI
Back to nav- I upgraded my HMI500 series to a new cMT HMI and I keep getting PLC No Response error. How do I get my comms working again?
- How long does it take to upgrade from Ezware-500 to EBPro?
- I’m upgrading my HMI500 series HMI, I’ve successfully extracted the project files from the unit. Now what do I do?
- I have an HMI550 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI530 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI520 series HMI and I need to replace it. How do I know what to upgrade to?
- I have an HMI500 Series unit and the screen is blank. I don’t have a copy of the original project, but the HMI is still operating. Can I pull the program out of it?