I’m having trouble reading/writing data to the Hard Drive (HDD) or Solid-State Drive (SSD). How can I check the health of my OS drive?

To check the health of your disk drive, run the Windows Check Disk utility.

Instructions for running Check Disk from Windows File Explorer:

1. From Windows File Explorer, right-click on the ‘Local Disk (C:)’ drive.
2. Select ‘Properties’.
3. From the ‘Tools’ tab > ‘Error-checking’ section, click on the button labeled ‘Check’.

Instructions for running Check Disk (“CHKDSK”) from the Windows Command Prompt:

1. Start the Command Prompt (CMD) as an Administrator: Hit the ‘Windows Key’, type “cmd”, right-click ‘Command Prompt’, and select ‘Run as administrator’. (Alternatively, hit ‘Windows Key + R’, type “cmd”, and hit ‘CTRL + SHIFT + ENTER’.)
2. Type ‘chkdsk /scan’.
3. If errors are reported, run ‘chkdsk /F’ to attempt to fix the errors on the disk automatically.

Optional: Check Fragmentation of OS Drive — From Windows File Explorer: Right-click on the ‘Local Disk (C:)’ drive. Select ‘Properties’. From the ‘Tools’ tab > ‘Optimize and defragment drive’ section, click on the button labeled ‘Optimize’.

From the Administrator Command-Prompt: Run ‘defrag C: /A’. If defragmentation is recommended, run ‘defrag C: /U /V’. — If you have already run these tests and you believe your disk drive has failed, please contact Maple Systems Technical Support to request a Repair or RMA.