FAQ Category: Common Questions

The password is 12089

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There isn’t an adjustment to contrast but there is a system register to adjust brightness: SW0122: Brightness set register (retentive) Load a value to this register to vary the brightness in a range between 0…

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In MAPware7000, the system register Screen trigger register SW0005 Shows active screen no. You can change the screen by writing any valid screen no in this register

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There are system bits that can be set to delete the event history in HMI memory. For example LB-9023.

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To fix this issue, simply open the System Parameters > Extended Memory > click “OK”. Then the project should compile.

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Our HMIs do not support the Telnet protocol. However, since Telnet is an ASCII-based protocol, it may be possible to communicate to a Telnet client using the Free Protocol in EBPro. This uses the Macro…

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There is a system register that is used to control pass-through mode, LW-9903. When you write a 0 to the register, it is in normal pass-through mode and the HMI can still communicate with the…

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The beep can be turned off using a Power-on task in the Tasks folder in the Project Information Window. Select Power-On Task > Select Task: Turn Bit Off > Tag: Beeper_control

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Open up the project in EBPro, navigate to the Home tab. Open the System Parameter Settings and navigate to the System tab. Select the option to Disable sound output. Save the project, compile, and download…

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A blinking red LED indicates that there is a network connection issue. A solid red LED indicates that communication has been established between the screen and all other devices in the project.

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When HMI memory is full system bit LB-9035 HMI free space insufficiency Alarm will be set on and the HMI will stop recording data to memory.

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A type of computer program modeled after biological neural networks, such as the brain, that is capable of learning. The programs ability to adapt allows it to process very large data sets and recognize emerging…

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Yes, you can change the brightness by adjusting the backlight on the HMI. There is a brightness control in the System Settings window on the HMI. In addition, you can use system register LW-9040 to…

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A barcode (also bar code) is an optical, machine-readable, representation of data; the data usually describes something about the object that carries the barcode. Traditional barcodes systematically represent data by varying the widths and spacings…

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A device that translates a physical property into an electrical signal.

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When projects are compiled in EBPro, the font files are compiled as well. When using certain fonts or displaying languages written from right to left (Arabic, for example), some fonts may not be correctly displayed…

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A centralized computing system for collecting, integrating, and managing large sets of data.

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Yes, Maple Systems products support a USB Flash Drive with a maximum capacity of 32GB. USB drives must be formatted as FAT32

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Some benefits of implementing a Wi-Fi network in your factory include: Costs by Creating a Wireless Network: Wi-Fi can solve applications where wiring is impractical or too expensive. There’s no need to run expensive Ethernet…

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After adding a new recipient to your project in EBPro, make sure the “Use existing contact settings on HMI first (if existed)” option is NOT selected in the System Parameters e-Mail tab. If it is…

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ODVA, Inc. (formerly Open DeviceNet Vendors Association, Inc.) was founded in 1995 and is a global trade and standard development organization whose members are suppliers of devices for industrial automation application. To qualify for membership…

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When using a Maple Systems HMI, the project, recipe (RW, RW_A, db), data log, and event log files are stored in permanent HMI (flash) memory. There are several ways to clear data in flash memory.…

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Big data is a term used to refer to data sets that are too large or complex for traditional data-processing application software to adequately deal with. Big data challenges include capturing data, data storage, data…

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Type of management software used to track and oversee supply chain interactions including supply, inventory, and transport.

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Most of our HMIs come with a built-in VNC (Virtual Network Computing) server. VNC is a Remote Frame Buffer protocol used for remote operation and screen sharing. It enables you to instantly monitor and control…

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Type of management software used to track an entire organization. Uses include billing, cataloging, security, customer relations, project management and human resources.

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Yes, Maple Systems products support a maximum SD card capacity of 4GB (32GB capacity with SDHC card). SD and SDHC Cards must be formatted as FAT32. SDXC cards are not supported.

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Maple Systems HMIs uses EBPro configuration software. EBPro has a variety of features designed with OEMs in mind – such as the ability to customize the startup screen, to remotely monitor and update the project…

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Yes, most Maple Systems HMI units have a transducer capable of sounding beeps. Select models have standard line-level output for driving amplified speakers via a standard 1/8-inch mini connector to play .wav files (review product…

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Type of management software used to analyze the relationships between data sets.

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In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our software for free and no…

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Type of management software used to retrieve, analyze, transform, and report data for business intelligence.

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An automated communications process by which measurements and other data are collected at remote or inaccessible points and transmitted to receiving equipment for monitoring.

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Yes, live video can be viewed directly on select Advanced and cMT HMI products. Video input options are IP (Ethernet) cameras and USB cameras. Video cannot be recorded, but still images may be captured from…

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Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. ERP is usually referred to as a category of business-management software — typically a…

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Yes, Maple Systems products support one USB hub, which can have a keyboard/mouse connected as well as a USB drive plugged into the hub (32GB max USB drive capacity).

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In computing, a server is a computer program or a device that provides functionality for other programs or devices, called “clients”. This architecture is called the client–server model, and a single overall computation is distributed…

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Yes, the Media Player object in EBPro is available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash drive or SD card connected…

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Open Platform Communications (OPC) is a series of standards and specifications for industrial telecommunication.

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In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our software for free and no…

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Type of management software for oversight and control of business processes.

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CE indicates that the product meets the safety standards required to be sold in the European Union. All Maple Systems products have CE certification.

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Yes, select models allow users to view a live video web stream on a remote computer from a USB video camera attached to the HMI. This is useful for monitoring a process or area of…

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Type of management software focused on quality and compliance across an entire enterprise.

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Yes, Maple Systems products support USB 2.0 external hard disk drives (32GB maximum storage, must be formatted FAT32), so long as the HDD is powered with its own power supply.

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It may become necessary to reset a Maple Systems HMI to factory default. Tech Note 5115, “Reset Graphic HMI to Default Settings” is split into two sections. Section One describes the procedure for units with…

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Yes. CAD downloads are available on the individual product page.

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This refers to the physical devices interacting with the real world such as sensors and actuators deployed on the factory floor and the local automation components that control them.

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The Media Player object available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash drive or SD card connected to the HMI. This…

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A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface connected to the world wide web.

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CE indicates that the product meets the safety standards required to be sold in the European Union. UL indicates that the product has been tested to meet the safety standards of the United States by…

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Yes, a project can be uploaded to a USB flash drive or SD card from a Maple Systems HMI and downloaded to another Maple Systems HMI of the same type without the programming software.

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A framebuffer is a portion of RAM containing a bitmap that drives a video display. It is a memory buffer containing a complete frame of data. This in-memory bitmap is converted into a video signal…

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The HMI configuration software allows configuration in multiple languages. Many languages require international characters. To set up international characters on a Windows® PC. From the Microsoft® Windows® Start menu, select Control Panel. The Control Panel…

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Yes, our Maple Micro PLCs and Maple Modular PLCs use our free PLC programming software (MapleLogic) and can easily integrate with our HMI/cMT products via ethernet or serial cables, using common communication protocols such as…

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Yes. If available, dimensional drawings are available on the individual product page.

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A proportional–integral–derivative controller (PID controller or three term controller) is a control loop feedback mechanism widely used in industrial control systems and a variety of other applications requiring continuously modulated control. A PID controller continuously…

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The HMI configuration software provides the option of taking a screenshot of the windows in your project for documentation or other purposes. When running the Offline or Online Simulator, right-clicking on it and select “Screenshot.”…

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A cloud service is any service made available to users on demand via the Internet from a cloud computing provider’s server as opposed to being provided from a company’s own on-premises servers.

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NEMA 4 is a rating that indicates the HMI, when properly mounted in a panel, can provide protection against dirt, rain, and windblown dust, including hose directed water. NEMA 4X is the same as NEMA…

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When a project is uploaded to a USB flash drive or SD card from a Maple Systems HMI, the file format will not allow you to decompile or open the file without adding an EXOB…

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A full-stack cloud platform that spans public, private and hybrid environments. Built with a robust suite of advanced data and AI tools, and draws on deep industry expertise to help you on your journey to…

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Microsoft® Azure (formerly Windows® Azure) is a cloud computing service created by Microsoft® for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a…

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Yes we do. Our HTML5 Web HMIs, HMI + PLCs series, AEx Industrial Panel PCs and Embedded Box PCs, select Standard HMIs, and OIT series meet strict Class I, Division 2 requirements. These products are…

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Maple Systems has been the #1 authority for Weintek products in the North American market for nearly three decades. We have evolved together over the years to provide powerful controllers designed to implement and maintain…

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Type of management software for managing the entire lifecycle of a product from concept, through design, manufacture, use, and disposal.

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Usually, the problem manifests itself as a certain font not being found in EBPro even though it is installed in the Windows® Fonts folder. To resolve the issue, the font should be deleted and then…

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A cloud service provider is a company that offers some component of cloud computing — typically infrastructure as a service (IaaS), software as a service (SaaS) or platform as a service (PaaS) — to other…

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Yes, you can connect a barcode scanner (or reader) to a Maple Systems HMI. See Technical Note 5079 – “Barcode Scanner & Graphic HMI.”

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With the HMI connected to the PC via USB or Ethernet cable, click the File menu in EBPro and select Upload, or open Utility Manager and click the Upload button. (1) Select your HMI type.…

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The network architecture, hardware and software, that allows communication and analysis of vast stores of data across globally distributed assets.

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To calibrate Maple Systems HMIs with four DIP switches on the back: Turn DIP switch 1 to the ON position and cycle power on the HMI. This will cause it to boot into calibration mode.…

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A Class I, Division 2 location is defined as one: In which volatile flammable gases, flammable liquid-produced vapors, or combustible liquid-produced vapors are handled, processed, or used, but in which the liquids, vapors, or gases…

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Weintek USA was started in 2017 and is operated by different management and owners. Maple Systems started as an owner-operator in 1983 and became an employee-owned company in 2014. For over 35 years we have…

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In control systems, protocol is the language the components use to communicate. Example protocols include Profinet and Modbus.

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When starting with EBPro, we recommend that you implement these Best Practices: Store your project files on your local hard drive. If you must store your projects on a networked drive, copy the project to…

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Type of management software that tracks and organizes customer information.

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HDMI® (High-Definition Multimedia Interface) is a proprietary audio/video interface for transmitting uncompressed video data and compressed or uncompressed digital audio data from an HDMI® compliant source device, such as a display controller, to a compatible…

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Make sure you are using a USB 2.0 port on your PC to download to the Maple Systems HMI. Our HMIs do not support USB 3.0. Refer to unit specifications for more information.

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Type of management software used to track and document the transformation of raw materials into finished goods in real time.

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Remote HMI = RMI. Maple Systems RMI model is “remote” in the fact that the monitoring/control element is physically separated from the display. The RMI model is an HMI with no display that converts any…

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Automation is the use of electronics and computers to control systems and machinery with limited or no human intervention.

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Quality of Service is the description or measurement of the overall performance of a service, such as a computer network or a cloud computing service, particularly the performance seen by the users of the network.…

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There are times when it is advantageous for the RTC (Real-Time Clock) in the HMI to be synchronized with an external device such as a connected PLC. Also, it may be required to sync the…

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A component in an automation system that contains a program to process data inputs and outputs.

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A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface.

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Uploading is the act of taking a project from the HMI and bringing it to the computer.

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Type of management software used in production planning, scheduling, and inventory control systems to manage manufacturing processes.

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EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or is running incorrectly, can cause…

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Amazon Web Services (AWS) is a subsidiary of Amazon.com that provides on-demand cloud computing platforms to individuals, companies and governments, on a paid subscription basis. The technology allows subscribers to have at their disposal a…

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Remote Framebuffer is an open simple protocol for remote access to graphical user interfaces. Because it works at the framebuffer level it is applicable to all windowing systems and applications, including Microsoft® Windows, macOS and…

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EasyPrinter is a utility that runs on a PC that can be configured to receive data log files, event log files, recipe files, or screenshots from a Maple Systems Standard HMIs over Ethernet using the…

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Type of management software that tracks and organizes customer information

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Maple Systems HDMI capable products can turn any HDMI®-compatible TV or industrial monitor into a Status Display Station via HDMI® cable – efficiently delivering crisp, high-definition graphics. The HDMI® interface is also easily converted to…

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Downloading is taking a project from the computer and putting it into the HMI.

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A software or hardware infrastructure that prioritizes sending and receiving messages between distributed systems. MQTT is a MOM protocol.

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EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or is running incorrectly, can cause…

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Bandwidth is the maximum data flow rate for a network dictated by the slowest link in the entire communication chain.

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A remote HMI. This means the HMI processor and touchscreen are physically located in separate locations.

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