Define Online Analytical Processing (OLAP )
Type of management software used to analyze the relationships between data sets.
How do I skip the software registration?
In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our software for free and no…
Can I Daisy Chain multiple Dual-Ethernet models and give them all access to data in a single PLC?
No, it is not possible to connect multiple Maple Systems Dual Ethernet HMIs in a Daisy Chain configuration and give them all access to data in a single PLC. The HMI project can, however, be…
Define Business Intelligence (BI)
Type of management software used to retrieve, analyze, transform, and report data for business intelligence.
Are your products CE certified?
CE indicates that the product meets the safety standards required to be sold in the European Union. All Maple Systems products have CE certification.
Can I transfer a project from one HMI to another HMI via a USB Flash Drive or SD Card?
Yes, a project can be uploaded to a USB flash drive or SD card from a Maple Systems HMI and downloaded to another Maple Systems HMI of the same type without the programming software.
Read More Can I transfer a project from one HMI to another HMI via a USB Flash Drive or SD Card?
I’m having hard time sending an email from my Maple Systems HMI using my Google Gmail account.
Google has accounts restricted for third party app/device access. To unlock a Google account to interact with a new device, you need to login to a special Gmail link at https://www.google.com/accounts/UnlockCaptcha. Then access the email…
What is Monitor Mode?
Monitor Mode is a feature exclusive to the Windows® version of the cMT Viewer application. It allows real time data to be displayed from up to 50 cMT servers simultaneously.
Define Enterprise Resource Planning (ERP)
Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. ERP is usually referred to as a category of business-management software — typically a…
Can I use a USB External Hard Disk Drive for additional data storage on my HMI or cMT?
Yes, Maple Systems HMI or cMT products support USB 2.0 external hard disk drives (32GB maximum storage, must be formatted FAT32), so long as the HDD is powered with its own power supply.
Read More Can I use a USB External Hard Disk Drive for additional data storage on my HMI or cMT?
What is an Ethernet used for?
Ethernet is a family of computer networking technologies commonly used in local area networks (LAN), and wide area networks (WAN). It was commercially introduced in 1980 and first standardized in 1983 as IEEE 802.3, and…
Do you have models that meet the Class I, Division 2 requirement?
Yes we do. Our HTML5 Web HMIs, HMI + PLCs series, AEx Industrial Panel PCs and Embedded Box PCs, select Standard HMIs, and OIT series meet strict Class I, Division 2 requirements. These products are…
Read More Do you have models that meet the Class I, Division 2 requirement?
Can I play media files on my Maple Systems HMI?
Yes, the Media Player object in EBPro is available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash drive or SD card connected…
What is an OPC used for?
Open Platform Communications (OPC) is a series of standards and specifications for industrial telecommunication that facilitate secure and deterministic data exchange within industrial automation environments across heterogeneous devices, control systems, and enterprise applications. These standards…
What is the Media Player Object?
The Media Player object available on select models allows playback of media files on the HMI screen. The media file is stored on a USB flash drive or SD card connected to the HMI. This…
I am setting up my Dual Ethernet model, do you have any best practices you would recommend?
Yes, refer to Tech Note 5110, “Dual Ethernet Models” for a summary of our best practices when setting up a Maple Systems Dual Ethernet HMI. Refer to Security chapter of the EBPro Programming Manual for…
Define Business Process Management (BPM)
Type of management software for oversight and control of business processes.
What is the difference between CE and cULus?
CE indicates that the product meets the safety standards required to be sold in the European Union. UL indicates that the product has been tested to meet the safety standards of the United States by…
How do I upload a project from my Maple Systems HMI?
With the HMI connected to the PC via USB or Ethernet cable, click the File menu in EBPro and select Upload, or open Utility Manager and click the Upload button. Select your HMI type. Click…
Read More How do I upload a project from my Maple Systems HMI?
What printers would you recommend using with a Maple Systems HMI?
While there are many printers that would work with our HMIs, we have tested the Office Jet Pro 8100, LaserJet MFP M227fdw, and LaserJet Pro M203dw. In addition, the cMT Series uses CUPS (Common Unix…
Read More What printers would you recommend using with a Maple Systems HMI?
Is Wi-Fi built into Maple Systems High-Performance cMT or Advanced HMIs?
We have both Advanced HMIs and High-Performance cMT/HMIs models with built-in Wi-Fi functionality. The Wi-Fi models can connect directly to a Wireless Network when paired with our M02 Wi-Fi module.
Read More Is Wi-Fi built into Maple Systems High-Performance cMT or Advanced HMIs?
Define Enterprise Quality Management Software (EQMS)
Type of management software focused on quality and compliance across an entire enterprise.
Read More Define Enterprise Quality Management Software (EQMS)
I’m having trouble with International Characters displaying correctly in EBPro.
The HMI configuration software allows configuration in multiple languages. Many languages require international characters. To set up international characters on a Windows® PC. From the Microsoft® Windows® Start menu, select Control Panel. The Control Panel…
Read More I’m having trouble with International Characters displaying correctly in EBPro.
What is File Transfer Protocol (FTP)?
The File Transfer Protocol (FTP) is a standard network protocol used for the transfer of computer files between a client and server on a computer network.
Define Class I, Division 2
A Class I, Division 2 location is defined as one: In which volatile flammable gases, flammable liquid-produced vapors, or combustible liquid-produced vapors are handled, processed, or used, but in which the liquids, vapors, or gases…
Do you have CAD drawings?
Yes. CAD downloads are available on the individual product page.
What is Operational Technology (OT)?
This refers to the physical devices interacting with the real world such as sensors and actuators deployed on the factory floor and the local automation components that control them.
Can I take a screen shot on my Maple Systems HMI?
The HMI configuration software provides the option of taking a screenshot of the windows in your project for documentation or other purposes. When running the Offline or Online Simulator, right-clicking on it and select “Screenshot.”…
How do I setup the IP address of an HMI and the development PC to allow Ethernet communications?
Refer to Tech Note 5077, “IP Addresses of an HMI and a PLC” on how to set the IP address of the Maple Systems HMI, set the IP address of the PC, change the setting…
Define Cloud Machine Interface Terminal
A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface connected to the world wide web.
What is the difference between NEMA4 and NEMA4X?
NEMA 4 is a rating that indicates the HMI, when properly mounted in a panel, can provide protection against dirt, rain, and windblown dust, including hose directed water. NEMA 4X is the same as NEMA…
Why do I see errors in the download window when downloading over a USB cable?
Make sure you are using a USB 2.0 port on your PC to download to the Maple Systems HMI. Our HMIs do not support USB 3.0. Refer to unit specifications for more information.
Read More Why do I see errors in the download window when downloading over a USB cable?
What TCP Port on my HMI do I use with Modbus TCP/IP?
Modbus TCP/IP uses TCP Port 502 on HMI devices.
Read More What TCP Port on my HMI do I use with Modbus TCP/IP?
Can I use my Wi-Fi connection to talk to more than one Maple Systems cMT HMI?
As long as all cMT HMIs are connected to the same Wi-Fi network as your device and you know the password of the target cMT HMI, you can connect to the cMT HMI with the…
Read More Can I use my Wi-Fi connection to talk to more than one Maple Systems cMT HMI?
What is Framebuffer (FB)?
A framebuffer is a portion of RAM containing a bitmap that drives a video display. It is a memory buffer containing a complete frame of data. This in-memory bitmap is converted into a video signal…
What is Microsoft® Azure?
Microsoft® Azure (formerly Windows® Azure) is a cloud computing service created by Microsoft® for building, testing, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides software as a…
How do I log into the built-in FTP Server on my HMI from a PC?
Maple Systems Standard HMIs, Advanced HMIs and High-Performance HMIs come with a built-in FTP server that allows you to remotely access data logs, event files, and recipe data via FTP (file transfer protocol). Please see…
Read More How do I log into the built-in FTP Server on my HMI from a PC?
Are your products UL (cULus) listed?
UL indicates that the product has been tested to meet the safety standards of the United States by Underwriters Laboratories. UL adds another layer of assurance and peace of mind for end users seeking product…
Do you have Dimensional drawings?
Yes. If available, dimensional drawings are available on the individual product page.
Define Proportional-Integral-Derivative Control (PID)
A proportional–integral–derivative controller (PID controller or three term controller) is a control loop feedback mechanism widely used in industrial control systems and a variety of other applications requiring continuously modulated control. A PID controller continuously…
Read More Define Proportional-Integral-Derivative Control (PID)
What are some “Best Practices” when for using EBPro and Maple Systems HMIs?
When starting with EBPro, we recommend that you implement these Best Practices: Store your project files on your local hard drive. If you must store your projects on a networked drive, copy the project to…
Read More What are some “Best Practices” when for using EBPro and Maple Systems HMIs?
Can I connect several HMIs to one PLC?
Yes, several Maple Systems HMI displays can be connected to one PLC. The HMIs can also directly share data. You will need to set up a local and a remote HMI in the Systems Parameters…