The leader in industrial automation and control solutions

My HMI freezes and stops responding

One issue that can cause the HMI to freeze or respond very slowly is large graphics in the HMI program. This requires extra processing by the CPU to resize the graphics when the windows change. If you have imported custom graphics into the Picture Library, make sure they are properly sized before importing into the…

How to upload a recipe file from one HMI and download to another HMI using a USB flash drive

1.       Connect a USB flash drive to HMI. The Download/Upload window pops up. 2.       Select “Upload” and then “Upload History Files,” then enter the password (default: 111111) and click OK. 3.      In the “Pick a Directory” window, click the + sign in front of usbdisk and select the “disk_a_1” directory. Click…

I’m trying to display a string in an ASCII object but I can only see two characters, how do I display the whole string?

To display the entire string the number of words needs to be set in the ASCII display object. On the general tab of the ASCII object’s properties window click on the address settings button: Set the number of words to display, this field controls the length of the string to display: There are two characters…

HMI importing Allen Bradley CompactLogix / Contrologix tags using “Get Tag Info” and just gets a spinning cursor forever and no tags?

The issue could be related to the firmware version on the PLC. Currently, Get Tag Info seems to work with firmware v20 and v24 but not anything higher. If this is the case we recommend importing the tags using the *.L5K. Instructions to do this can be found in this Help Topic.