A recent Microsoft update now prevents MAPware-7000 projects from saving to any folder automatically backed up to OneDrive. This includes the “Desktop” and “Documents” folders. The step shown below may help to troubleshoot “failed to…
When attempting to upload a project from your HMI, a pop-up window will show up on your device prompting you for a password followed by a selection between: If the “Upload Project Files” option is…
Read More Unable to Upload Project Files; Option is greyed out
When connecting to your cMT–X Series through EasyWeb, you are able to export data logs, event logs, and operation logs as well as make backups of the database directly to your PC. To connect via EasyWeb, enter the IP address of the cMT-X Series in…
This error will sometimes display when trying to download a file saved in a network location. Save the file to a location on your desktop and try downloading again.
Read More EBPro keeps displaying “ error: case font” when attempting a download.
Force Download Mode for MLCs: In case the PLC is not responding for the firmware download command and when it does not allow the further download in the unit, PLC can be driven in the Force…
Read More Force a firmware download to MLC (in case of no response).
1. Connect a USB flash drive to HMI. The Download/Upload window pops up. 2. Select “Upload” and then “Upload History Files,” then enter the password (default: 111111) and click OK. 3.…
The HMC requires a USB drive that is no larger than 32GB. If the drive is larger than that, it can get stuck forever trying to read the drive.
If you are attempting to download to an HMI/PLC and the download manager displays “”Device not responding””, check that the physical connection between the HMC and PC is secure. If using Ethernet, make sure the…
Read More Trying to download but MAPware7000 says “Device not responding”
Refer to section 2.4.2 Upload (HMI->PC) in the EBPro Programming Manual.
Read More How do I get the project off an HMI? How do I upload a project from an HMI
If you experience difficulty downloading to an HMI+PLC (HMC) from MAPware-7000 with a Windows® 10 operating system, you may need to re-install the MAPware-7000 USB Drivers. The MAPware-7000 USB drivers are located in the folder:…
To upload logged data in MAPware-7000 from an HMI+PLC (HMC) to an external USB flash drive refer to Tech Note 7014, “Uploading Logged Data to a USB Flash Drive.”
Read More How do I upload logged data from an HMI+PLC (HMC) to an external USB flash drive?
Tech Note 7012, “Download a Project to an HMC from a USB Flash Drive,” provides step-by-step instructions.
Read More I’m having trouble downloading to my HMI+PLC (HMC) from a USB Flash Drive.
To upload a project from an HMI+PLC (HMC Series): In order to upload a project from an HMC Series, the project in the HMC must be preconfigured with a button to turn on system bit…
Read More I’m having trouble uploading from my HMI+PLC (HMC) to a USB Flash Drive.