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System Integrators In All Industries Trust Maple Systems
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Table of Contents
1. Wide Selection of Automation Products/Solutions
Human Machine Interface (HMIs) – Choose from touchscreen HMIs with displays of 4.3″, 7”, 9.7”, 10”, 12”, 15”, 15.6″, or headless HMIs, HTML5 Web HMIs and edge-gateways. Our industry-leading features include Capacitive Touchscreens, Wi-Fi, Dual Ethernet, Remote Access, Class 1 Div 2, IIoT protocols such as MQTT, Ignition, SparkPlug B , and more. Select Maple Systems HMIs have a sleek hardware platform that runs both an HMI application created with EBpro and PLC logic programmed with CODESYS; each on its own dedicated processor.
Programmable Logic Controllers (PLCs) – We offer a variety of options to meet your system requirements, or control panel needs. Our Micro PLC is ideal for applications needing up to 36 Digital Inputs/Outputs and 2 Analog Inputs/Outputs, while our Modular PLC is expandable up to 384 Digital/Analog Inputs/Outputs, which can be configured with any combination of modules to fit your application. Both PLC types use our free PLC programming software (MapleLogic) and easily integrate with our HMI/cMT products via ethernet or serial cables, using common communication protocols such as MODBUS TCP/IP or MODBUS RTU.
Industrial Panel PCs and Industrial Box PCs – Our Panel PCs come with Windows®11, Windows®10, Windows®7 or Ubuntu® Linux® OS installed, touch screens, and are full-strength industrial computers that can operate any Windows® Software, powerful SCADA software such as Allen-Bradley’s FactoryTalk® View, Ignition™, AVEVA™ Edge and Wonderware®, or configure them using programming languages such as Visual Basic, Python and C++, providing you with flexible options.
HMI+PLC Combo Units – Utilized worldwide to employ diverse applications, our HMI+PLCs lower costs, save space, and feature options including: Serial and Ethernet communication, support for Class I Division 2 installations, and numerous I/O configurations. What’s more, they provide an affordable combination of display and control in a single package and programmed by using our Free HMI+PLC software MAPware-7000 with graphs, alarms, trending, data logging, web server functionality and more.
Industrial Monitors – Industrial touch screen monitors are designed and tested for harsher environments making them much more rugged, compared to typical “office” monitors. They are designed to withstand prolonged shock & vibration, a wide temperature range, and protection from water and dust. All of our monitors can be panel mount, or VESA mounted, depending on your application.
2. Online Technical Resources
We want to make working with our software as easy as possible, which is why we’ve compiled the most common technical support topics in one place. Find the answers you need – from hardware to software, and everything in between – we’ve got you covered.
Free Software Downloads & Upgrades – Download full versions of our HMI (EBPro), PLC (MapleLogic), or HMI+PLC (MAPware) configuration software for FREE; access demo versions of our SCADA software, Aveva Edge; and find legacy software versions anytime.
Manuals & Guides – Whether you are just getting started, or have used a Maple product for years, our Manuals & Guides will help you learn more about our products. We have Operation Manuals, Programming Manuals, and Quick Start Guides on a variety of products and functionality.
Controller Information Sheets – Maple Systems offers support of more than 400 controller protocols for our HMI series. Controller Information sheets provide instructions and settings for each protocol, allowing your Maple Systems product to communicate with a specific PLC model, including Allen-Bradley, Siemens, Omron, Idec, and many more.
Video Center – We’ve compiled all of our most useful How-To’s, Troubleshooting, Webinar videos into convenient playlists. Choose the playlist you’d like to view below, and watch from start to finish in our video player.
Technical Notes – Find documentation for PLC connectivity, email, setting IP addresses, alarms, recipe macros, and more.
Sample Projects – We have created sample applications/projects and sample kits that demonstrate software features, give programming information for specific controllers, or demonstrate product capabilities.
Controller/Communication Cables – We offer hundreds of custom communication cable drawings for the industry’s most popular PLC manufacturers. Whether you want to build your own cable or have us build it for you, we can provide you with exactly what you need.
Solutions – Our Case Studies and Application Stories show real-life applications and how Maple Systems can help improve your company’s bottom-line. Read articles on the software’s key features, how we can connect your current or legacy system to the IIoT, or how our products can improve how you collect, analyze, and manage your data.
3. Free U.S. Based Support
We know that your time is valuable and that sometimes you just need to talk to a real person to get your question answered. We are located north of in Seattle, in Everett WA and are available M-F 6:00-4:30 Pacific Time. Contact us during business hours and we can usually help right away. If you reach out to us after hours, we will contact you during our next business day. We are here to help:
Online Chat at www.maplesystems.com
Email us at sales@maplesystems.com
Call 425-745-3229
Start an online support ticket by using our online Case Logger.
4. Large In-Stock Inventory
Production levels change all the time and knowing that we carry a large inventory, and that most models can ship the next business day, provides our System Integrator’s trust in that we can meet their or their customers needs. Because we are located on the West Coast, we can handle late orders and get you what you need fast.
We offer the ability to place Blanket Purchase Orders to better manage customers inventory and cash flow. Additionally, this strategy helps our production team guarantee we can meet delivery needs.
5. Flexible Pricing Structure
We offer the best valued hardware solutions in the market, and we know every dollar counts, that is why our tiered pricing structure is designed to give a System Integrator the most flexibility in purchasing. We will work with you to determine available discounts and maintain pricing from order-to-order regardless of order size.
Call 425-745-3229 or email our Sales team at sales@maplesystems.com for a quote today
6. Custom Branding
Whether you’re designing a solution for your company or proving application engineering to another, adding a custom label is a value-add for any OEM or manufacturer. Highlight the brand and differentiate the machine from the competitors. Adding a custom label on Maple Systems hardware is an easy and affordable way to make the company name stand out and promote brand recognition to both new and existing customers in the market.
- Custom Labels Fit The Product Perfectly
- Professional-Looking Packaging
- Strengthens Marketing Efforts
- Provides the Business Identity
We make it easy to add a custom logo. Complete the online form today and see brand awareness grow.
We do have unbranded (blank) options available. Contact sales@maplesystems.com or call 425-745-3229 for more information.
7. Try Our Software Solutions for FREE
Our powerful configuration software programs are available 24/7 on our website for FREE. No hefty contacts, no runtime licenses, and no development costs! No matter which product line you’re considering, we have you covered.
After downloading the software – walk through the tutorials, watch our videos, use the sample projects, or even watch one of our recorded webinars.
Try our HMI Configuration (EBPro) Software – Download, Connect, Run Simulation. Check out our article as we walk you through downloading the software, creating a project, and running the project with offline and/or online simulation.
Try our PLC Configuration (MapleLogic) Software – Explore our tutorial library for videos, sample projects, and how-to’s available to get you up and running today. No prior controls or programming experience necessary.
Try HMI+PLC Combo (MAPware) Software – Quickly grasp the user-friendly features of MAPware-7000, by following step-by-step tutorials to guide you through the process seamlessly.
Try SCADA (Aveva Edge) Software – The AVEVA™ Edge demo will run in “Evaluation Mode” for 40 hours before requiring you to purchase a license. It demonstrates the full capabilities of the software. *There is a cost for AvevaEdge development and runtime licenses, contact our sales team for more information.
Now that you’ve explored the software, we can provide you a demo unit for testing potential applications, or to use in an evaluation. Demo units are available for up to 30 days. Contact your Account Manager for more information on a demo unit.
8. Case Studies and Testimonials
Maple Systems serves the Oil & Gas, Water & Wastewater, Food & Beverage, Medical & Pharmaceutical, Packaging, Energy & Power, Agriculture, Building Automation, and many more. Read case studies, testimonials, and how companies are using our products everyday to solve problems, save money, and transform their business.
Here is what just a few of our customers are saying about us:
| “I have worked with Maple Systems across other industries. We enjoy technical support when needed, the response is timely and thorough. The Maple Systems website is well designed, helpful, and includes many resources. The hardware is sound and I look forward to continuing our relationship.” — Dan Stevanovik, Electrical Engineer ADFORS | “Working with…a Maple HMI was a breeze and an easy price point decision. With Maple’s ethernet add-on features(scripts), we eliminated PLCs by talking directly to the drives and created a small concise system that packages well for our testing equipment.” — Roy Loukus, Senior Project Engineer, REL, Inc. | “[A Maple HMI] supports the all PLC manufacturers I’ve tried, from A to Z. There is not a PLC manufacturer or a drive manufacturer that starts with Z, but there is one with Y. So, everything from Allen-Bradley to Yaskawa. You’ll see all of those in the HMI and everything in between. — E.J. Daigle, Dean of Robotics & Manufacturing, Dunwoody College of Technology |
9. Reliability and Certifications
For more than 35 years we have been a leader in industrial controls, and providing the highest quality products is how we earned that reputation. Of the thousands and thousands of HMIs, PLCs, and PCs we’ve sold over the years, we are proud to say that we have less than .08% failure rate of any kind, for any reason. Our products are built to last.
Along with quality parts and an eye for construction, our hardware goes through tough testing and inspections so you know they are safe and will withstand a wide range of conditions and environments.
Certifications and Ratings. Our products meet specific regulations to earn the most commonly required regulations in the industry. Check product data sheets for specific certifications and ratings.
- IP66, IP69(K)
- RoHS
- NEMA 4
- cULus
- Class 1, Div 2
- CE
Software and Hardware Features. Features vary depending on product line and part-number. See software user manuals for information on software features, and data sheets for hardware features.
- Optical Bonding
- POE (Power Over Ethernet)
- Remote Access
- Extended Operating Temperature
- Capacitive Touchscreen
- High-Brightness Display
- 4G/LTE Connectivity
10. Customer Service / Warranty
Providing excellent customer service is our highest priority and as a valued customer, you will have a dedicated Account Manager who will know your business and be able to handle your inquiries – whether it’s to start a technical support case, check the status of an order, or track down a lost invoice. We can help.
Our online customer portal provides access to view and print sales orders, find tracking numbers, managing shipping addresses for online orders, view and print invoices, and access our payment portal 24/7. With specific permission levels, customers can buy on terms and/or see established discounts right on the website. Contact your Account Manager for more information on permission levels. Read for more benefits of creating an online account.
Helpful links
Our Promise
The Maple Standard represents our dedication to delivering high-quality control products and support to our valued customers. It is our promise to deliver quality, safety, reliability, and value to help you achieve your business and process goals. We’ll assist you every step of the way so you can get the job done on time and within budget.
11. 3rd Party Integration and SCADA
Integrate with 3rd Party PLCs: With over 400 PLC & Controller communication protocols and support for the Modbus protocol, our HMIs will easily integrate with your preferred PLC brands, including:
See our integration articles where we have quick start guides, demo projects, controller information sheets, and information on custom cables.
See the list of the most common supported PLCs and controllers and view/download the Controller Information Sheet. The entire list can be found in the HMI configuration software, EBPro. For your free download of EBPro, click here.
Create a SCADA Network: Maple Systems offers all the components you need to create your own unique level of supervisory data acquisition and control (SCADA), from the simplest stand-alone machine to sophisticated multi-device networked production line(s), all the way to enterprise-level operations and IIoT functionalities leveraging cloud connectivity.
To learn more about how our products work together to create scalable SCADA solutions, visit our SCADA solutions page.