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What happens if my Embedded operating system (EPKEA) needs to be reinstalled?
Because of the embedded product key the system must come back to Maple Systems for repair.
The unit is installed on equipment/machine that I purchased from someone else. Can you still repair the unit, or should I contact the equipment/machine manufacturer?
You need to contact the Original Equipment Manufacturer (OEM) or Value-Added Reseller (VAR). Maple Systems cannot provide RMA service to customers purchasing product from one of our OEM or VAR customers without their expressed written authorization. In most cases repairs should be handled through the OEM or VAR.
Define Controller
A component in an automation system that contains a program to process data inputs and outputs.
What is a Human Machine Interface (HMI)?
A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface.
Can Maple Systems support SQL Database Integration?
Yes. MySQL and Microsoft® SQL Server are well supported database options that can be used with our Advanced and High Performance HMIs to help collect and display data for easier monitoring and analytics. They also support a built-in database query viewer which enables production machines to retrieve data from your central SQL database. By connecting…
How many Time-based (Global) Data Transfers can I have in my project?
There is no limit on the number of Time-based (Global) Data Transfers you can have in a project. However, the more you have, the more overhead it requires of the CPU, which can affect the performance of the HMI.
What is EZwarePlus? EZware-5000?
EZwarePlus and Ezware-5000 are Maple Systems’ legacy configuration software programs that many of our older and legacy Graphic HMIs used. Our newest software, EBPro is backward compatible in many cases. Refer to our Tech Notes for upgrade and conversion information.
What is the Data Monitor feature in MAPware-7000?
The Data Monitor feature is used to display data values in a Maple Systems HMI + PLC or PLC’s internal memory while the application is running. The entire internal memory of the PLC is accessible using the Data Monitor feature, but the user determines which areas of memory to monitor. The Data Monitor feature is…
What is the RAM limit for a system running Windows® 10 Enterprise?
It will depend on the version. The 64-bit version supports up to 512GB of RAM. The 32-bit version supports up to 4GB of RAM.
Which Maple Systems cMT models have built-in speakers?
Our 9.7, 10.1, 15, and 15.6″ cMT models have a built in mono speaker.
Define Material Requirements Planning ( MRP )?
Type of management software used in production planning, scheduling, and inventory control systems to manage manufacturing processes.
I received an OpenGL error. Why?
EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or is running incorrectly, can cause various display issues. These display issues can manifest as Windows® with all black interiors inside the EBPro software, or as…