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I’m having trouble downloading to or configuring my HMI+PLC (HMC) using a USB cable – Download Issue/Error/Problem

If you experience difficulty downloading to an HMI+PLC (HMC) from MAPware-7000 with a Windows® 10 operating system, you may need to re-install the MAPware-7000 USB Drivers. The MAPware-7000 USB drivers are located in the folder: C:MapleSystemsMAPware7000USB Drivers. Refer to Tech Note 7017, “Reinstall MAPware-7000 USB Drivers” for full instructions on how to delete and reinstall…

What is OITware?

Maple Systems OITware-200 comes with powerful features to make configuring your OIT products more intuitive: Multi-language support allows you to configure an OIT with 2, 5, or 10 different languages Recipe uploads and downloads can be triggered by either the OIT or the controller Remote variable storage function provides greater storage capacity Your Operator Interface…

Why do I need an online account?

By creating an account, you have access to both our Support Center and online eStore. Our Support Center gives you access to free Software Downloads, Manuals, Quick Start Guides, Technical Notes, Controller Information Sheets, Controller Cables, and Sample Projects. Plus, the eStore lets you buy product and accessory items with just a few clicks.

Is there an Audio feature on my HMI?

Yes, most Maple Systems HMI display units have a transducer capable of sounding beeps. Select models have standard line-level output for driving amplified speakers via a standard 1/8-inch mini connector to play .wav files (review product specifications for model compatibility). This is useful for playing alert sounds when an alarm or event is triggered. Audio…

I received a “registration is required” message. Why am I being asked to register my software?

In the past, Maple Systems required customers to pay for a license and complete a registration process during installation in order to use our software. We now offer all our software for free and no longer require you to register. This includes EBPro, MAPware-7000, MapleLogic and other legacy programs. However, while you are installing our…

What is Pass-Through Mode?

The Pass-Through Mode allows communications from the PC to the PLC, through the HMI. This can eliminate the need to disconnect the PLC from the HMI when it is necessary to configure the HMI or PLC. Pass-through mode is only available on HMIs with an Ethernet port. See Tech Note 5047, “Using Pass-Through Mode” for…

Do the Maple Systems HMI+PLCs (HMC) support Pulse Width Modulation (PWM)?

Yes. Our HMI+PLCs (HMC) support Pulse Width Modulation in MAPware-7000. See the specific Series IO Module guide for more information specifics on which IO modules support Pulse Width Modulation (PWM) and what registers are used for configuration. Four modes of PWM are supported for most IO modules; Normal, Clockwise/Counter-Clockwise (CW/CCW), Pulse/Direction, and Trapezoidal (Fixed Pulse).…

I’m seeing errors relating to System Libraries, DLL files, or System Modules that failed to load in Windows® on my OMI or Industrial PC.

Use the System File Check (SFC) utility to scan for and attempt to repair any errors relating to Windows® System Files, DLL files, and System Modules. Instructions: Start the Command Prompt (CMD) as an Administrator: Hit the Windows® Key, type “cmd”, right-click Command Prompt, and select Run as administrator. (Alternatively, hit Windows® Key + R,…