The leader in industrial automation and control solutions

What is an Operator Interface Terminal ( OIT )?

Maple Systems Alphanumeric OITs are powerful, affordable operator interface terminals. Our units offer best-in-class features including: With the ability to communicate with more than 100 brands of PLCs such as Emerson, GE, Koyo, Mitsubishi, Schneider, and many more; motion controllers, temperature controllers, and embedded microcontrollers, you can easily create the perfect operator interface terminal for…

Can I use a Smart Phone to communicate with a Maple Systems cMT HMI?

We have several remote access solutions and each one is different, but generally, all work in similar ways. Keep in mind that each remote access solution will work slightly differently and have their own set of features. Depending on your specific situation, there may be several remote access solution that will work, only you can decide what is best for your specific situation.

The graphics on my HMI are not rendering correctly, I am seeing a window with all black interior.

EBPro uses a newer version of OpenGL than earlier versions of software. OpenGL is an API used for rendering 3D graphics, and if it is not up to date or is running incorrectly, can cause various display issues. These display issues can manifest as Windows® with all black interiors inside the EBPro software, or as…

I’m having trouble with Allen-Bradley MicroLogix / SLC500 PLC Addressing.

Allen-Bradley MicroLogix series / SLC500 series PLCs have some specific addressing format requirements for select memory locations (Bit-level and Strings, for example). Both drivers (Serial and Ethernet) follow these rules: Bit-level objects must reference the bit position to two digits! Bit 0 is 00, bit 9 is 09. For example, B3 memory, word 5, bit…

Do the Maple Systems HMI+PLCs (HMC) support High-Speed Counters (HSC)?

Yes. Our HMI+PLCs (HMC) support High-Speed Counters in MAPware-7000. See the specific Series IO Module guide for more information on which IO modules support High-Speed Counters (HSC) and what registers are used for configuration. Most supported IO modules offer 2 or 4 high speed inputs. Both quadrature and standard HSCs are supported. When using HSCs,…

I’m having trouble with intermittent reboots, ‘lock ups’, or ‘freezing’ on my Industrial PC

Verify that the unit is getting power and that the power cord is securely plugged in at all points. Try booting into Safe Mode. If you can boot into Safe Mode, run Windows® Memory Diagnostics. From the Start Menu, type ‘Windows® Memory Diagnostics’, then hit Enter on your keyboard to open this utility. (Alternatively, from…

Is technical support free?

Yes, for our customers. During the Technical Support Ticket request process, you will be asked for the part number and product serial number. We will use that information to verify that the product was purchased through Maple Systems or one of our partners. We reserve the right to limit time, scope, and extent of support…