Microsoft® SCCM relies on systems’ SMBIOS UUID for identification over a network connection. In consumer grade desktop systems and servers, it is standard practice for every system to have a unique SMBIOS UUID assigned by the manufacturer. However, that is not the case for Industrial PCs. The issue of identical SMBIOS UUIDs can be addressed…
The customer is responsible for freight charges to ship the product to us for diagnosis and repair. If the repair is determined to be covered under warranty, Maple Systems will ship the unit back to the customer via the same shipping method in which it was received at no cost to the customer.
A device for communication between a human operator and a machine. In modern control systems this is typically some type of touchscreen graphical interface connected to the world wide web.
CE indicates that the product meets the safety standards required to be sold in the European Union. UL indicates that the product has been tested to meet the safety standards of the United States by Underwriters Laboratories. cULus indicates that the product has been tested to meet the safety standards of Canada and the United…
Uploading is the act of taking a project from the HMI and bringing it to the computer.
Maple Systems HMI models with built-in Wi-Fi can connect to a phone’s broadcast Wi-Fi Hotspot feature by enabling the Hotspot feature on your phone and entering the Wi-Fi network information from your phone into the HMI’s Wi-Fi network tab. Models without built-in Wi-Fi can also use your Android phone’s internet connection via USB tethering. You…
When using VNC, the remote user will have the same security level as the local operator. These features are discussed in more detail in the Security chapter of the EBPro Programming Manual.
Yes, we have a sample project, First In First Out (FIFO) (IEC), that demonstrates the use of a user-defined FIFO function block written in structured text and implemented in IEC or Native Ladder in MAPware-7000. FIFO or First In First Out refers to a data structure such as an array that returns elements in the…
Maple Systems does not provide support for Windows® 10 Pro. If Windows® 10 Pro is a must have, the customer will have to find and install the Pro OS on their own and know that Maple Systems will not be able to provide support for the OS. Select BPCs come with Windows 11 Pro.
Yes. Maple Systems cannot process a return to customers who purchased the product from one of our distributors without their written authorization. In most cases returns should be handled through the distributor.
A framebuffer is a portion of RAM containing a bitmap that drives a video display. It is a memory buffer containing a complete frame of data. This in-memory bitmap is converted into a video signal that can be displayed on a computer monitor.
The HMI configuration software allows configuration in multiple languages. Many languages require international characters. To set up international characters on a Windows® PC. From the Microsoft® Windows® Start menu, select Control Panel. The Control Panel dialog box appears. Select Change keyboards or other input methods beneath Clock Language, and Region Select Change Keyboards on the…