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Define Media Access Control Address (MAC)?

A media access control address (MAC address) of a device is a unique identifier assigned to a network interface controller (NIC) for communications at the data link layer of a network segment. MAC addresses are used as a network address for most IEEE 802 network technologies, including Ethernet and Wi-Fi. In this context, MAC addresses…

How can I reset my Maple Systems HMI+PLC (HMC)?

Press and hold your finger in the upper-left corner of the screen while the HMC is powering up. This will give you the option of erasing the firmware in the HMC. Press and hold your finger in the upper-right corner of the screen while the HMC is powering up to give you the option of…

Are your products UL certified?

UL indicates that the product has been tested to meet the safety standards of the United States by Underwriters Laboratories. Most, but not all, Maple Systems products are UL certified. See the individual project pages on our website for certification information.

What is Raid 0?

Also known as Disk Striping, RAID 0 offers the benefit of increased performance. Data is “striped” across multiple disks that work in concert to appear as a single partition. Data throughput is greatly improved; however, this level of RAID offers no redundancy. If one disk fails, it breaks the entire array and results in data…

How do I change the email address on my existing online account?

You will need to create a new online account using the new email address.  Once you have your new account created, email our Sales Department at sales@maplesystems.com and they will be able to merge your two accounts, or delete the original email address.  Please provide as much information as possible.

What is the relationship between Maple Systems and Weintek Labs?

Maple Systems has been the #1 authority for Weintek products in the North American market for nearly three decades. We have evolved together over the years to provide powerful controllers designed to implement and maintain specific fundamentals, which are recognized today as industry standards. Given that Maple Systems knows Weintek products inside and out, we…

I’m having font issues with EBPro on Windows® 10.

Usually, the problem manifests itself as a certain font not being found in EBPro even though it is installed in the Windows® Fonts folder. To resolve the issue, the font should be deleted and then reinstalled by right-clicking on the *.ttf file and selecting “Install for all users.”

How do I find the MAC Address of my HMI?

Our “MAC Address” Sample project shows what registers to display to find the MAC address of your Maple Systems HMI. The MAC address can also be found in the system information tab in the System Settings Toolbar (gear icon in the lower right corner) on the screen itself. 

How do I center the text for Multiple States in EBPro?

Open the properties window for the Word Lamp and click on the “Label” tab. At the bottom, just below the Content box, check the “Tracking” option. This will cause the labels for all the states to “track” or follow the position of the first label (state 0). Close the properties window and open the Text…

What is the Ladder Diagram (LD) Editor?

As one of the five programming languages defined by the IEC 61131-3 standard, our HMI+PLC (HMC) and PLC (MLC) configuration software MAPware-7000 supports the Ladder Diagram (LD) editor. The Ladder Diagram editor uses the same programming paradigm as the Native Ladder editor. It is a graphic editor in which instructions are placed in a pseudo…