FAQ Tag: FAQ

To check the health of your disk drive, run the Windows Check Disk utility. Instructions for running Check Disk from Windows File Explorer: Instructions for running Check Disk (“CHKDSK”) from the Windows Command Prompt: Optional: Check Fragmentation of OS Drive — From Windows File Explorer: Right-click on the ‘Local Disk (C:)’ drive. Select ‘Properties’. From…

Read More %s

We have a flat-rate repair fee structure, so repair costs are known upfront. Repair fees vary depending on the series / model of the unit and must be agreed to prior to any work being completed.

Read More %s

Type of management software for oversight and control of business processes.

Read More %s

CE indicates that the product meets the safety standards required to be sold in the European Union. All Maple Systems products have CE certification.

Read More %s

Yes, select models allow users to view a live video web stream on a remote computer from a USB video camera attached to the HMI. This is useful for monitoring a process or area of the manufacturing floor that is difficult to see from the operator’s position.

Read More %s

Wi-Fi is technology for radio wireless local area networking of devices based on the IEEE 802.11 standards. Wi-Fi is a trademark of the Wi-Fi Alliance, which restricts the use of the term Wi-Fi Certified to products that successfully complete certification testing. As Wi-Fi becomes more readily accepted and accessible in today’s industrial controls marketplace, the…

Read More %s

There are three ways to control the display of the System Setting toolbar on the Maple Systems HMI or cMT. (1) There is a check-box setting in the configuration software System Parameters, (2) a local system tag [LB-9020] that can be added to a project, and (3) there is an external dip switch [DIP Switch…

Read More %s

The TON, also known as Timer ON, is an instruction used to keep track of time of occurrence of certain events. The conditions preceding the TON instruction will allow the timer to start counting up to a specified value. Refer to our sample project, TON Timer (IEC) that demonstrates how to implement a TON timer…

Read More %s

Maple Systems does not provide support for Windows® 10 Pro. If Windows® 10 Pro is a must have, the customer will have to find and install the Pro OS on their own and know that Maple Systems will not be able to provide support for the OS. Select IPCs come pre-loaded with Windows 11 Pro. 

Read More %s

Yes, if you or your company has established discounts with Maple Systems, you can place an online order based on your company discount levels right from our website.  You must have an online account set-up.  See How can I see my company discount levels in my online account? If you are unable to see your…

Read More %s

Type of management software focused on quality and compliance across an entire enterprise.

Read More %s

Yes, Maple Systems products support USB 2.0 external hard disk drives (32GB maximum storage, must be formatted FAT32), so long as the HDD is powered with its own power supply.

Read More %s