Industrial PC (IPC) FAQs
Do you want to know more about Maple Systems IPCs? Browse our Industrial PC (IPC) FAQs for answers to common questions our customers ask before buying a new device.
Compatibility
What is your standard lead time on Industrial Box PCs?
We have large amounts of inventory and can typically ship with in 2 business days!What is an Embedded Industrial Box PC?
Compact, standalone computing device designed for industrial and commercial use, built with rugged, fanless enclosures, protecting them from dust and debris accumulation, moisture, machine vibration, and extreme temperatures. Powered by either Intel or AMD processors, our Embedded Box PCs offer a wide range of RAM and storage options, extended operating… Continue ReadingWhat is an Open Machine Interface ( OMI )?
OMI is the prefix for one of Maple Systems’ Industrial Panel PC series. This affordable robust, low-profile Panel PC series is an exceptional value and will run third party SCADA software. With 20 models to choose from, you can configure your selection based on your screen size (7”~27”), required processing… Continue ReadingDo your Embedded IPCs support Windows 11?
Our Embedded IPCs have drivers for Win 10 IoT Enterprise, Win 11 IoT Enterprise, Win 11 Pro, and Linux Ubuntu. See specific product pages for Operating System Options.What is an industrial computer?
An industrial computer is a ruggedized computing system engineered for reliable operation in demanding factory and outdoor environments. Unlike consumer-grade PCs, these systems incorporate hardened components with enhanced resistance to extreme temperatures, dust ingress, and mechanical vibration.
What types of I/O and wireless connectivity do your embedded PCs offer?
Our IPCs come with up to 4 serial communication ports, RS-232/422/485 supported, Wi-Fi with Bluetooth 5.2 supported on each, GbE and 2.5 GbE ports, USB 2.0 Type A, USB 3.0 Type A, USB 3.2 Type A, USB 3.2 Type C, HDMI, DVI-I, DisplayPorts, DP++, Audio (Line-In, Line-Out, Mic-In), SIM Card/4G/LTE,… Continue ReadingWhat storage options are available in your Industrial Box PCs?
Our Box PC’s come with either a 2.5″ SATA3, mSATA, or M.2 NVMe SSDs, ranging from 64 GB up to 2 TB.What is the difference between waterproof, washdown, and hygienic PCs?
Waterproof PCs protect against water and dust, while washdown PCs are engineered to handle high-pressure, high-temperature cleaning in food and beverage environments. Hygienic PCs focus on sanitary design with smooth stainless steel surfaces and sealed connectors for cleanrooms and pharmaceutical applications.
Are Maple Systems Industrial Computers Fanless?
Yes, all our Industrial Panel PC and Embedded Box PC units are fanless design.Software
What is the Winscout Windows PC Diagnostic Script and how do I use it?
Maple Systems Winscout is a non-invasive diagnostic script that gathers all the most relevant data for troubleshooting. The results are saved in plain-text format in the same folder in which you run the script. Please email or share the results (.txt file) with your Tech Support Representative, along with a… Continue ReadingWhat are PKEA and ePKEA Product Keys?
When installing or reinstalling the Microsoft® Windows® Operating System to a PC, it must be activated using a Product Key. For Maple Systems products, Product Keys come in one of two forms: PKEA and ePKEA. PKEA (Product Key Entry Activation) are non-embedded Product Keys purchased by the end-user either individually, or… Continue ReadingWhat is the difference between Windows® 10 Pro and IoT Enterprise?
Windows® 10 Pro is intended for general desktop computer use. It updates frequently and includes extra features like Cortana, Groove Music, MSN, etc. Windows® 10 IoT Enterprise LTSC is for mission critical equipment, does not run frequent updates, and includes AppLocker.How to use Windows On-Screen Keyboard on Panel PC.
If you do not have an external keyboard or cannot access the USB ports in the back of the unit, you can use the Windows On-Screen Keyboard. To open the On-Screen Keyboard in Windows 10: Go to Start , then select Settings > Ease of Access > Keyboard, and turn… Continue ReadingDo you have a SCADA software?
We are proud to offer Aveva Edge® a our recommended SCADA software our Industrial Box PC and Panel PCs. Award-winning Aveva Edge® is an innovative SCADA-Ready software enabling the creation of custom industrial control applications for any industry imaginable. With easy-to-use commands/tool bars and a Microsoft® Windows® environment, Aveva Edge’s… Continue ReadingHow to get a site code for an AVEVA Edge license
Go to (on the machine you want to license): >Start Menu >All Programs >IWS vX.x > Register > Click Soft Key/Hardkey (if you have a hardkey please make sure it is plugged in) >Click Check >Click Change License *If a drop down menu appears choose the most stable adapter on… Continue ReadingWhat operating systems are available for the Maple Systems Industrial PCs?
The following operating systems are available for Maple Systems Industrial PC computers: Windows® 11 Pro Windows® 11 IoT Enterprise LTSC (EPKEA & PKEA) Windows® 10 Ent. LTSB Embedded (EPKEA) Windows® 10 Ent. LTSB Non-Embedded (PKEA) Linux® Ubuntu Desktop and ServerDesign
What are the benefits of Fanless Industrial PCs
Systems with fans that can warp or get damaged with constant vibration, fanless systems help to alleviate the risk of damage. All of Maple Systems Touchscreen PCs as well as our industrial Box PCs are fanless.Are Maple Systems Industrial Computers Fanless?
Yes, all our Industrial Panel PC and Embedded Box PC units are fanless design.With regards to Industrial Box PC, AMD or Intel? They are both Hexa-core, what’s the difference?
AMD processors typically have a lower power consumption, more cores, more threads, greater flexibility, and better software optimization. AMD processors are generally lower cost than Intel, quick and responsive storage drives and more cache, which is great for gaming and other similar high-performance activities. Intel processors are well known for… Continue ReadingHow long is the life cycle of embedded computers?
Embedded systems can have long life cycles, typically designed for 5-10 years, depending on their environment. Maple Systems offers a 2 year warranty on all our IPCs.How do I know if I need an extended or standard temperature rating?
Many Industrial PCs are rated to operate in temperatures ranging from 0-50° C. This temperature range is ideal for uses such as office environments, warehouses, or other climate-controlled spaces. Industrial PCs featuring an extended operating temperature range will be rated for operation in temperatures outside of the standard 0-50° C… Continue ReadingAre your Embedded Industrial PCs and Industrial Panel PCs compliant with industrial certifications?
Yes, all are certified for industry standards like CE, FCC, and RoHS. Most units have IP ratings ranging from IP20, IP30, IP54, & IP66, IP67, IP69K, IP66/IP69K. Select models have cULus and C1D2 listings.What is Grade 304 stainless steel?
304 stainless steel is durable, corrosion resistant, and easy to clean. It is widely used in food, chemical, and industrial environments. Its reliability makes it a strong choice for equipment used in automation, process control, and other demanding applications.
What is the difference between waterproof, washdown, and hygienic PCs?
Waterproof PCs protect against water and dust, while washdown PCs are engineered to handle high-pressure, high-temperature cleaning in food and beverage environments. Hygienic PCs focus on sanitary design with smooth stainless steel surfaces and sealed connectors for cleanrooms and pharmaceutical applications.
What is the best use for an industrial waterproof panel PC?
Industrial waterproof panel PCs are built for environments that require reliability, hygiene, and frequent washdowns. They are ideal for food and beverage processing, cleanrooms, chemical plants, agriculture, marine use, and other demanding industries that rely on rugged, sealed equipment.
Can a computer be waterproof?
Waterproof PC computers are specifically built to withstand water. They come with higher protection standards (up to IP69K) and are engineered to keep water out. These industrial PCs are far more robust than water-resistant devices, designed to keep functioning and withstand heavy washdown environments by pressure washers.Support
Does Maple Systems offer technical support?
Maple Systems offers free US-based technical support. If you can’t find what you need in our Support Center, you can contact our technicians by phone or email.