Maple Systems and EasyAccess 2.0 can help your business by:
Saving Money: EasyAccess 2.0 reduces travel costs including gas, airfare, and overnight hotel accommodations. It reduces the cost of man-hours paid to send personnel onsite for troubleshooting and repair, as well as reduces the number of pricey technical support phone calls. But most of all, EasyAccess 2.0 will reduce the (very) expensive cost of downtime at the plant.
Facilitating Troubleshooting: With EasyAccess 2.0, you can easily monitor and troubleshoot HMIs/PLCs from a remote location as long as an Internet connection exists. EasyAccess 2.0 manages all network settings and security issues so the user simply connects to the HMI as if they were on the local network. Instantaneously view screens or implement updates to an HMI project or PLC. Change what is seen on screen LIVE by the operator or update the project without disrupting what the operator is doing.
Reducing Down Time: Time is money. With EasyAccess 2.0 you can bring the plant up faster, minimizing expensive downtime. Consider a machine builder who sells machines with Maple HMIs installed. If a customer reports an issue, the machine builder remotely connects to the HMI using EasyAccess 2.0 and investigates the problem. He can quickly review and update the HMI project, monitor the PLC using Pass-Through mode, and even update the PLC program. With EasyAccess 2.0, you’ll enjoy the ability to resolve your problem almost as quickly as it occurs.