All Technical Support Help Topics

HMIs & Smart cMT

Alarms & Events

• I am receiving a “[400] Server has closed the connection” error when testing my SMTP settings in EBPro.

  Tags: Alarms, Events, Alarm, Feature

• How do I send SMS (text message) or MMS notifications out from my HMI?

  Tags: Events, Alarm, Alarms

• Can I use an alarm to “wake up” the HMI when it is in screensaver mode?

  Tags: Alarms, Events, Alarm

• How can I display a popup window message when an alarm triggers on my HMI?

  Tags: Alarms, Alarm

• How does the Alarm feature work in EBPro?

  Tags: Alarms, Events, Objects

• What is the Event Display Object?

  Tags: Alarms, Events, Objects

• What is the Alarm Bar Object?

  Tags: Alarms, Events, Objects

• What is the Alarm Display Object?

  Tags: Alarms, Events, Objects

• What is the Event (Alarm) Log

  Tags: Alarms, Events, Objects

• Can I send an Alarm (Event Log) via email?

  Tags: Alarms, Events, Objects

• How many Event/Alarms can I have in my project?

  Tags: Alarms, Events, Objects

• Why does my HMI fail to send an email?

  Tags: FAQ, Alarms, Events, Objects

cMT Smart Series

• Pv2 to HMI conversion

  Tags:

• Converting a HMI5070P/HMI5070Pv2 to cMT3072XHT

  Tags: cMT, Software, Upgrade

• How to Calibrate a cMT-FHDX Touchscreen Monitor

  Tags: FAQ, cMT

• Converting a Standard/Advanced HMI Project to a cMT Series

  Tags: FAQ

• Can a cMT SQL Advanced Query command call a SQL Stored Procedure?

  Tags: FAQ, cMT, SQL

• Advanced SQL Query Object Character Limit: 2000

  Tags: SQL, cMT, Data

• How to turn on Monitor Mode in cMT-Viewer

  Tags: FAQ, cMT

• “Driver Installation Failed” when opening the EasyAccess 2.0 app

  Tags: cMT, EasyAccess 2.0, Software

• How to hide the orange Start button in cMT-Viewer

  Tags: FAQ, cMT-Viewer

• How many devices can connect to a cMT server at one time? How do I control how many devices can connect?

  Tags:

• Can I use a cMT to call a stored procedure in an SQL database?

  Tags: SQL

• Can I pair an Advanced HMI with a Gateway Products?

  Tags: cMT, Remote, Legacy

• Can I pair a Maple Systems Standard HMI with a cMT-SVRX model?

  Tags: cMT, Remote, Legacy

• What is a cMT Gateway?

  Tags: cMT, Remote, EasyAccess 2.0

• What is the difference between LB/LW memory and PLB/PLW memory?

  Tags: cMT, Remote, EasyAccess 2.0

• What is cMT-Viewer?

  Tags: cMT, Remote, cMT-Viewer

• What Platforms will cMT-Viewer run on?

  Tags: cMT, Remote, cMT-Viewer

• Which Maple Systems cMT models have built-in speakers?

  Tags: FAQ, cMT

• What is Monitor Mode?

  Tags: Remote, Networking, cMT

• Can I use a Smart Phone to communicate with a Maple Systems cMT HMI?

  Tags: FAQ, cMT, Remote, Networking

• How many client devices can a cMT unit control at one time over cMT-Viewer?

  Tags: cMT, Remote, cMT-Viewer

• Can I control the operations of a system from a remote location?

  Tags: cMT, Remote, Networking, FAQ

• Is Wi-Fi built into Maple Systems High-Performance cMT or Advanced HMIs?

  Tags: Remote, Networking, Wi-Fi

• Can I use my Wi-Fi connection to talk to more than one Maple Systems cMT HMI?

  Tags: Remote, Networking, Wi-Fi

• What if I don’t have an iPad or Smart Tablet, can I still use Wi-Fi to connect to the cMT-SVR?

  Tags: Remote, Networking, Wi-Fi

• Can I design screens for the cMT Gateway products?

  Tags: Remote, EasyAccess 2.0, cMT

• Is the cMT-iM21 an HMI?

  Tags: cMT, Remote, EasyAccess 2.0

• Is the cMT-iM21 a Tablet?

  Tags: EasyAccess 2.0, cMT, Remote

• Is the cMT-iV6 an HMI?

  Tags: cMT, Remote, EasyAccess 2.0

• Is the cMT-iV6 a Tablet?

  Tags: EasyAccess 2.0, cMT, Remote

• How do I program the cMT-iV6?

  Tags: cMT, Remote, EasyAccess 2.0

• What is cMT?

  Tags: IIoT, cMT, Remote, EasyAccess 2.0

• Can I use a cMT-SVR without a display?

  Tags: cMT, Remote, EasyAccess 2.0, IIoT

• Why would I use a cMT-SVR without a display?

  Tags: EasyAccess 2.0, IIoT, cMT, Remote

• Why would I use a Maple Systems headless cMT-SVR unit instead of a touchscreen HMI?

  Tags: cMT, Remote, EasyAccess 2.0, IIoT

Common Questions

• Blanket Purchase Orders

  Tags: FAQ

• Do you have outdoor rated HMIs?

  Tags:

• How to comply with CFR 211 (FDA 21 CFR Part 11) when using a Maple Systems HMI

  Tags: Feature, FAQ

• Gmail Security Authorization for Graphic HMIs

  Tags:

• Recipe Database vs. Recipe Database Editor

  Tags: FAQ, Recipe

• Floating Point Rounding Errors

  Tags: FAQ, Data

• Noisy or jumpy Analog Input, input value rapidly changing.

  Tags: Alarm, I/O Modules, IEC, PLC

• Device Polling (Pulling) Time / Refresh Rate

  Tags:

• Can I overlay objects on a video stream from an IP or USB web camera?

  Tags: Software, Networking

• What is Grade 304 Stainless Steel?

  Tags:

• What is the meaning of the different IP Ratings your products offer? (IP65, IP66, IP67, IP69K)

  Tags:

• RW Memory is not saved after cycling power on the HMI

  Tags: FAQ, Recipe, Data

• What is the difference between a compiled project and a compressed project in EBPro?

  Tags: cMT, FAQ

• How to Set the RTC in an HMC

  Tags: Ladder Logic, IEC, FAQ

• How to Create Multi-color Shapes in EBPro

  Tags: FAQ, Software

• How to Enable VNC on Standard HMIs

  Tags: Remote, FAQ

• Scadapack Floating Point values are not displaying correctly on my HMI

  Tags: FAQ, Modbus

• How to allow multiple users to connect to one HMI via VNC

  Tags:

• How to go online with a HMC/MLC in MAPware-7000

  Tags: PLC

• Does MAPware-7000 have a FIRST PASS and ONE SHOT Bit?

  Tags: Ladder Logic, IEC, PLC, Native Ladder

• Error in Slot No: Troubleshooting IO Expansion Mismatch error on HMC

  Tags: I/O Modules

• How to automatically update HMI local time for daylight savings.

  Tags:

• Data Transfer will not allow me to select my PLC

  Tags: FAQ

• Troubleshooting CANbus SAE J1939 connection when no data is showing up.

  Tags: FAQ, CANbus

• Dynamic Limits for Numeric Objects in EBPro

  Tags: Objects, PLC

• How do I import Allen-Bradley CompactLogix and ControlLogix tags using an RSLogix L5X project file in EBPro?

  Tags: Software

• Interfacing with an SQL database table: the SQL Advanced Query Object vs. Macro

  Tags: SQL, cMT, Data, Macros

• VESA Mounts on HMI

  Tags: FAQ

• MAPware-7000 Simulation Issues

  Tags:

• How to transfer a MAPware-7000 project

  Tags:

• Why am I getting a Macro warning W2: “Variable not initialized.” after upgrading EBPro?

  Tags: FAQ, Upgrade, Software

• Set RTC in HMC (MAPware7000)

  Tags:

• Storage Space Insufficient message pops up on HMI screen

  Tags: FAQ, Data

• How to clear HMI memory

  Tags: FTP, Data, Recipe, Alarm

• What does the TIME data type represent and how is it used?

  Tags:

• Can I change what address an object is referencing at runtime?

  Tags: FAQ, Data, PLC

• Trend data on HMC in MAPware7000

  Tags: Data, Trend

• How to use Windows On-Screen Keyboard on Panel PC.

  Tags:

• How to use Windows On-Screen Keyboard on Panel PC.

  Tags:

• How to enable VNC in a cMT-FHDX

  Tags: FAQ, Remote

• How to initialize data on my PLC from the HMI at power on?

  Tags: Macros, FAQ, Data

• Fonts are too large

  Tags: FAQ

• My HMI freezes and stops responding

  Tags: FAQ

• Should I choose IEC mode or Native Ladder mode for my MAPware7000 project?

  Tags:

• How to set / reset ( latch ) a bit or coil in Native Ladder logic

  Tags: PLC, FAQ

• How to set / reset a bit or coil in Native Ladder logic (MAPware7000)

  Tags: PLC, FAQ

• I’m trying to display a string in an ASCII object but I can only see two characters, how do I display the whole string?

  Tags: FAQ, Software

• Is there a system register that stores the HMI Serial Number?

  Tags:

• Find and Replace tags in EasyBuilderPro

  Tags:

• Can I reverse the word order for a registers I’m reading on a PLC?

  Tags: Objects, FAQ, Networking, Modbus, Data

• Wiring a passive 2-wire analog output device

  Tags: PLC, Data

• How to read a 32-bit register using a 16-bit protocol like Modbus?

  Tags: Objects, Modbus, Data

• How can my PLC know what window the HMI is displaying?

  Tags:

• How to transfer data from one PLC to another using the HMI, or from PLC to HMI.

  Tags: PLC, FAQ, Macros, Data

• My HMI will not go into portrait mode

  Tags: FAQ, Feature

• How to sample multiple channels with an Allen-Bradley CompactLogix PLC

  Tags: Data, FAQ

• HMI importing Allen Bradley CompactLogix / Contrologix tags using “Get Tag Info” and just gets a spinning cursor forever and no tags?

  Tags: FAQ, PLC

• How to clean an HMI screen

  Tags:

• How to display Allen Bradley CompactLogix Strings in EBPro?

  Tags:

• Notes on Configuring Thermocouples for the HMC3000 series IO Modules.

  Tags: FAQ, I/O Modules

• Can I program my HMI to automatically reboot or reboot manually from the screen?

  Tags: FAQ

• I can’t find my HMI model number in EBPro

  Tags:

• Why can’t I open my MAPware-7000 project file?

  Tags: FAQ, PLC

• How do I access the Private Local ( PLW ) registers using macros?

  Tags: Macros, FAQ

• Can I convert a cMT model project to a Standard HMI model project?

  Tags: cMT, FAQ

• How can I transfer data ( mapping tags / addresses ) from one PLC to another using the HMI?

  Tags: FAQ, PLC

• What is the “master” or “backdoor” password on an OIT?

  Tags: FAQ

• Can I vary brightness or contrast on the HMC screen?

  Tags:

• How can I change window/screen from logic in MAPware-7000?

  Tags:

• How to delete or clear the event HISTORY in local HMI memory or on USB.

  Tags:

• How do I fix “Extended Memory X: This model does not support SD cards” compile error?

  Tags:

• Is there any way to connect to a telnet client through a HMI?

  Tags:

• Can I disable passthrough mode for an HMI?

  Tags:

• How to turn off Beep sound on HMC, HMI/PLC (MAPware-7000)

  Tags: IEC, Native Ladder, FAQ

• How to turn off Beep sound on HMI (EBPro, EZwarePlus)

  Tags: FAQ

• What does the Red LED on the HMC indicate?

  Tags:

• What happens when HMI memory is full?

  Tags: FAQ, Trend

• I added a new recipient to my email list, but it isn’t there after I download the project.

  Tags: FAQ, Networking, Alarms, Events

• Is there an Audio feature on my HMI?

  Tags: FAQ

• Can I play media files on my Maple Systems HMI?

  Tags: FAQ

• Do you have CAD drawings?

  Tags: FAQ

• Do you have Dimensional drawings?

  Tags: FAQ

• What is the relationship between Maple Systems and Weintek Labs?

  Tags: FAQ

• What is the relationship between Maple Systems and Weintek USA?

  Tags: FAQ

• Define Automation.

  Tags: FAQ

• What is AWS?

  Tags: FAQ

• Define Bandwidth.

  Tags: FAQ

• What is a Barcode?

  Tags: FAQ

• Define Big Data.

  Tags: FAQ

• Define Business Intelligence (BI)

  Tags: FAQ

• Define Business Process Management (BPM)

  Tags: FAQ

• Define Cloud Machine Interface Terminal

  Tags: FAQ

• Define Cloud Service (The Cloud)

  Tags: FAQ

• Define Cloud Service Provider (CSP)

  Tags: FAQ

• Define Computerized Maintenance Management System (CMMS)

  Tags: FAQ

• Define Controller

  Tags: FAQ

• Define Customer Relationship Management (CRM)

  Tags: FAQ

• Define Data Mining (DM)

  Tags: FAQ

• Define Data Platform

  Tags: FAQ

• Define Enterprise Application Software (EAS)

  Tags: FAQ

• Define Enterprise Resource Planning (ERP)

  Tags: FAQ

• Define Enterprise Quality Management Software (EQMS)

  Tags: FAQ

• Define Framebuffer (FB)

  Tags: FAQ

• Define IBM Bluemix (Cloud)

  Tags: FAQ

• Define Information Technology

  Tags: FAQ

• Define Manufacturing Execution Systems ( MES )?

  Tags: FAQ

• Define Material Requirements Planning ( MRP )?

  Tags: FAQ

• Define Message Oriented Middleware ( MOM )?

  Tags: FAQ

• Define Neural Network or Artificial Neural Network ( aka ANN )

  Tags: FAQ

• Define Open DeviceNet Vendors Association ( ODVA )

  Tags: FAQ

• Define Online Analytical Processing (OLAP )

  Tags: FAQ

• Define OpenPlatform Communication ( OPC )

  Tags: FAQ

• Define Operational Technology ( OT )

  Tags: FAQ

• Define Proportional-Integral-Derivative Control ( PID )

  Tags: FAQ

• Define Product Lifecycle Management ( PLM )

  Tags: FAQ

• Define Protocol

  Tags: FAQ

• Define Quality of Service ( QoS )

  Tags: FAQ

• Define Remote Framebuffer ( RFB )

  Tags: FAQ

• Define Remote Machine Interface ( RMI )

  Tags: FAQ

• Define Sensor

  Tags: FAQ

• Define Supply Chain Management

  Tags: FAQ

• Define Telemetry

  Tags: FAQ

• Are your products CE certified?

  Tags: FAQ, cMT

• What is the difference between CE and cULus?

  Tags: FAQ, cMT

• What is the difference between NEMA4 and NEMA4X?

  Tags: FAQ, cMT

• Can I connect a Barcode scanner to my HMI?

  Tags: FAQ, cMT

• Define HDMI®?

  Tags: FAQ, cMT

• What is a Human Machine Interface (HMI)?

  Tags: FAQ, cMT

• What is a Status Display Station?

  Tags: FAQ, cMT

• What are the various storage media options available on Maple Systems HMI and cMT series products?

  Tags: Software, Data, FAQ

• Can I use a USB Flash Drive for additional data storage on my HMI or cMT?

  Tags: Data, FAQ, Software

• Can I use a SD Card for additional data storage on my HMI or cMT?

  Tags: Data, FAQ, Software

• Can I use a USB Hub for additional data storage on my HMI or cMT?

  Tags: Data, FAQ, Software

• Can I use a USB External Hard Disk Drive for additional data storage on my HMI or cMT?

  Tags: Software, Data, FAQ

• Define Microsoft® Azure

  Tags: FAQ, Remote, IIoT

• Can I change the brightness on my Maple Systems HMI?

  Tags: Software, FAQ

• I’m having trouble with International Characters displaying correctly in EBPro.

  Tags: Software, Data, FAQ

• How do I calibrate an HMI touchscreen?

  Tags: cMT, Legacy, FAQ

• I received an OpenGL error. Why?

  Tags: Software, FAQ

• What is the Media Player?

  Tags: FAQ, Software

• I’m having font issues with EBPro on Windows® 10.

  Tags: Software, FAQ

• Can I view a live video web stream from my Maple Systems HMI?

  Tags: FAQ, Security, Networking

• Can I transfer a project from one HMI to another HMI via a USB Flash Drive or SD Card?

  Tags: Download, Networking, Upload

• The graphics on my HMI are not rendering correctly, I am seeing a window with all black interior.

  Tags: Software, FAQ

• How do I reset the HMI’s memory?

  Tags: Software, FAQ

• I received a “registration is required” message. Why am I being asked to register my software?

  Tags: FAQ, Software

• How do I skip the software registration?

  Tags: FAQ, Software

• Why do I see errors in the download window when downloading over a USB cable?

  Tags: Upload, Download, Networking

• What is Uploading?

  Tags: Networking, Upload, FAQ, Download

• What is Downloading?

  Tags: Networking, Upload, FAQ, Download

• Can I take a screen shot on my Maple Systems HMI?

  Tags: FAQ, Software

• What are some “Best Practices” when for using EBPro and Maple Systems HMIs?

  Tags: cMT, Software, FAQ

• How do I synchronize the Real-Time Clock (RTC) on a Maple Systems HMI?

  Tags: Software, FAQ, Events

• Are my projects automatically backed up in EBPro?

  Tags: Download, Networking, Upload, FAQ

• How do I reset my HMI to Factory Default?

  Tags: Security, FAQ, Software

• What is EasyPrinter?

  Tags: Software, FAQ, Objects

• Can I customize the Startup Screen on my Maple Systems HMI?

  Tags: Security, Software, FAQ

• My Fonts are not displaying correctly on the HMI.

  Tags: Software, Upgrade, FAQ

• Why would I use VNC on my Advanced HMI?

  Tags: FAQ, Networking, Remote

• Can I view live video on my Maple Systems HMI?

  Tags: FAQ, Security, Networking

• How do I decompile and open a project file that I uploaded from my HMI to a USB Flash Drive or SD Card?

  Tags: Download, Networking, Upload

• How do I upload a project from my Maple Systems HMI?

  Tags: Download, Networking, Upload

• What are the benefits of adding Wi-Fi to my Factory?

  Tags: Networking, Wi-Fi, Remote

• I am an OEM, what software features do Maple Systems HMIs support that would benefit my business?

  Tags: Security, Alarms, Objects

• Define Server

  Tags: cMT, EasyAccess 2.0, Remote

• Can I pair a Maple Systems HMI with a Maple Systems PLC?

  Tags: Networking, HMI, FAQ, PLC

• Do you have models that meet the Class I, Division 2 requirement?

  Tags: FAQ

• Define Class I, Division 2

  Tags: Certification, FAQ

EasyAccess 2.0

• I get “Registration limit exceeded” when attempting to create a new domain in EasyAccess 2.0

  Tags: EasyAccess 2.0

• I get Error Code 207 when attempting to connect my HMI to EasyAccess 2.0

  Tags: Remote, EasyAccess 2.0

• Why does my EasyAccess2.0 domain login web page look different?

  Tags: FAQ, Remote, EasyAccess 2.0, Software

• My HMI is suddenly very slow on EasyAccess 2.0

  Tags: FAQ, EasyAccess 2.0

• What are the cyber security features of EasyAccess2.0?

  Tags: FAQ, EasyAccess 2.0

• “Driver Installation Failed” when opening the EasyAccess 2.0 app

  Tags: cMT, EasyAccess 2.0, Software

• How do I move an HMI from one domain to another?

  Tags:

• How much does EasyAccess 2.0 cost?

  Tags: cMT, Remote, EasyAccess 2.0

• We use EasyAccess 2.0 and I need more data…

  Tags: cMT, Remote, EasyAccess 2.0

• Is there a recurring fee with EasyAccess 2.0?

  Tags: cMT, Remote, EasyAccess 2.0

• How does EasyAccess 2.0 preserve bandwidth?

  Tags: cMT, Remote, EasyAccess 2.0

• How do I implement EasyAccess 2.0 on my Maple Systems HMI?

  Tags: cMT, Remote, EasyAccess 2.0

• What models come with EasyAccess 2.0 pre-installed?

  Tags: cMT, Remote, EasyAccess 2.0

• How can EasyAccess 2.0 help my business save money and reduce downtime?

  Tags: cMT, Remote, EasyAccess 2.0

• What is EasyAccess 2.0?

  Tags: cMT, Remote, EasyAccess 2.0

• How can I disconnect someone who forgot to log off an HMI in EasyAccess 2.0?

  Tags: cMT, Remote, EasyAccess 2.0

MQTT, OPC UA and the IIoT

• What models support Sparkplug B, AWS, Microsoft Azure, and Google Cloud versions of the MQTT feature?

  Tags: IIoT

• How can I subscribe to topics using Sparkplug B MQTT?

  Tags: MQTT, SCADA

• How do I activate an OPC-UA license on a cMT model?

  Tags: Remote, IIoT, OPC UA

• How much is an OPC-UA License?

  Tags: Remote, IIoT, OPC UA

• Define OPC Server

  Tags: Remote, IIoT, OPC UA

• What is OPC UA?

  Tags: Remote, IIoT, OPC UA

• Which Maple Systems products include the OPC UA license? Which Maple Systems products require that I buy a separate OPC UA license?

  Tags: Remote, IIoT, OPC UA

• How does OPC UA work with Maple Systems products?

  Tags: Remote, IIoT, OPC UA

• What are the key features of OPC UA?

  Tags: Remote, IIoT, OPC UA

• What is the Internet of Things (IoT)?

  Tags: Remote, IIoT, MQTT

• What is the Industrial Internet of Things (IIoT)? Or Industrial Internet?

  Tags: Remote, IIoT, MQTT

• Define Industry 4.0

  Tags: Remote, IIoT, MQTT

• Define Smart Automation

  Tags: IIoT, MQTT, Remote

• Define Smart Factory

  Tags: Remote, IIoT, MQTT

• Define Smart Industry

  Tags: IIoT, MQTT, Remote

• Is JSON supported in MQTT / Ignition?

  Tags: IIoT, MQTT, JSON

• How do I use JSON with Ignition MQTT Engine?

  Tags: JSON, IIoT, MQTT

• How do I set-up MQTT?

  Tags: IIoT, MQTT, JSON

• What are the advantages of using JSON in MQTT?

  Tags: IIoT, MQTT, JSON

• Define Broker (aka Server)

  Tags: IIoT, MQTT, JSON

• What is an Edge Gateway (EG)?

  Tags: IIoT, MQTT, JSON

• What is JavaScript Object Notation ( JSON )?

  Tags: IIoT, MQTT, JSON

• Define Push Notification

  Tags: IIoT, MQTT, JSON

• Can I use SparkPlug B with a Maple Systems HMI?

  Tags: IIoT, MQTT, JSON

• What is Message Queuing Telemetry Transport ( MQTT)?

  Tags: IIoT, MQTT, JSON

• Define Publisher ( aka Server or Edge Device)

  Tags: IIoT, MQTT, JSON

• What is the interconnection between SparkPlug B and MQTT?

  Tags: IIoT, MQTT, JSON

• Define Subscriber ( aka Client)

  Tags: IIoT, MQTT, JSON

• Define Topic

  Tags: IIoT, MQTT, JSON

• Define MySQL Database

  Tags: Data, SQL, IIoT

• What is Microsoft® SQL Database Server?

  Tags: SQL, IIoT, Data

• What is MySQL?

  Tags: IIoT, Data, SQL

• What is the difference between MySQL and Microsoft® SQL?

  Tags: IIoT, Data, SQL

• What Maple Systems products support Microsoft® SQL?

  Tags: SQL, IIoT, Data

• Can Maple Systems support SQL Database Integration?

  Tags: FAQ, IIoT, Data, SQL

Network Configuration

• How to find the IP address of an HMC on a network

  Tags: Networking, PLC

• Define User Datagram Protocol (UDP)

  Tags: FAQ, Networking, Data, Feature

• Can I connect a different antenna to the Wifi-capable cMT SVRs?

  Tags: Wi-Fi, FAQ, cMT

• Cannot view Webscreen on HMC.

  Tags:

• What is the range of the Wifi on the CMT-SVR-200/202?

  Tags: FAQ, cMT, Wi-Fi

• When I log into WebView / EasyWeb I see a warning telling me the connection is not secure because it is using a Self-signed certificate. Is it safe to proceed?

  Tags: FAQ, Networking, IIoT, Security

• How to access multiple devices behind a BACnet/IP to MS/TP Router

  Tags: Networking

• How to set up communication between Standard, Advanced or High Performance Series HMI and Maple Systems PLC

  Tags: PLC, FAQ, Networking, Modbus

• What is the default IP address on the HMC?

  Tags:

• How do I find the IP address on my HMC?

  Tags:

• How are ASCII Serial Communications handled in a Maple Systems HMI?

  Tags: Networking, ASCII, Macros

• Define Internet

  Tags: FAQ, Remote, IIoT

• Define Ethernet

  Tags: FAQ, Networking

• Define EtherNet/IP

  Tags: FAQ, Networking

• Define File Transfer Protocol (FTP)

  Tags: Networking, FAQ

• How do I log into the built-in FTP Server on my HMI or cMT from a PC?

  Tags: FAQ, Networking

• Can I log into the HMI or cMT from my PC to access data files, event files, and recipe files?

  Tags: FAQ, Networking

• Define Local Area Network ( LAN )?

  Tags: FAQ, Networking

• Define Media Access Control Address ( MAC )?

  Tags: FAQ, Networking

• How do I move data from one PLC to another PLC?

  Tags: Data, FAQ, Networking

• How do I move data from one area of memory to another?

  Tags: FAQ, Networking, Data

• How do I use Pass-Through Mode on my Maple Systems HMI?

  Tags: FAQ, Remote, Networking

• How do I configure a Maple Systems HMI to communicate with an Allen-Bradley Compact/Control Logix PLC?

  Tags: FAQ, Networking, Data

• How do I import RSLogix 500 Symbols into the Tag Library?

  Tags: FAQ, Networking, Data

• I’m having trouble with Allen-Bradley MicroLogix / SLC500 PLC Addressing.

  Tags: FAQ, Networking, Data

• What is Pass-Through Mode?

  Tags: FAQ, Remote, Networking

• Define Modbus TCP / IP

  Tags: Networking, Modbus

• Define Transmission Control Protocol/Internet Protocol ( TCP / IP )

  Tags: Remote, Networking, Modbus

• How do I configure my Maple Systems Dual Ethernet HMI on two Local Area Networks (LAN) simultaneously?

  Tags: Networking

• Can I Daisy Chain multiple Dual-Ethernet models and give them all access to data in a single PLC?

  Tags: Networking

• I am setting up my Dual Ethernet model, do you have any best practices you would recommend?

  Tags: Networking

• How do I setup the IP address of an HMI and the development PC to allow Ethernet communications?

  Tags: Networking

• Can I connect several HMIs to one PLC?

  Tags: Networking

• How do I configure a Maple Systems HMI to allow the PLC IP address to be changed from the touch screen?

  Tags: Networking

• What TCP Port do I use with downloading a project to a Maple Systems HMI via Ethernet?

  Tags: Networking

• What TCP Port do I use with CUPS Printing?

  Tags: Networking

• What TCP Port do I use when connecting to a Remote HMI?

  Tags: Networking

• How do I setup the IP Address of my HMI on a subnet?

  Tags: Networking

• I received a “The HMI system is being prohibited from accessing local devices. Please check if the HMI port no. (8000) is occupied” error.

  Tags: Networking

• What TCP Port do I use with downloading a project to a cMT via Ethernet?

  Tags: cMT, Networking

• What TCP Port do I use with EasyAccess 2.0?

  Tags: EasyAccess 2.0, Networking

• How do I find the MAC Address of my HMI?

  Tags: FAQ, Networking

• Define Wide Area Network ( WAN )

  Tags: FAQ, Networking

• What is CANbus?

  Tags: FAQ, Networking, CANbus

• What are the benefits of CAN? CANbus?

  Tags: FAQ, Networking, CANbus

• What are the best practices that should be followed when installing multiple HMIs in an RS485 network configuration?

  Tags: FAQ, Networking

• I’m having hard time sending an email from my Maple Systems HMI using my Google Gmail account.

  Tags: Alarm, FAQ, Networking

• What is EasyWatch?

  Tags: FAQ, Networking, Security

• What printers would you recommend using with a Maple Systems HMI?

  Tags: Software, FAQ, Networking

• What TCP Port on my HMI do I use with Modbus TCP/IP?

  Tags: Networking, Modbus

• Define Transport Layer Security ( TSL / SSL )

  Tags: FAQ, Networking, Modbus

• Define Virtual Private Network ( VPN )

  Tags: FAQ, Remote, Networking

• How do I know if I should setup my PLC HMI as remote or local?

  Tags: Remote, Networking

• Define Virtual Network Computing ( VNC )

  Tags: Remote, Networking, FAQ

• How do I Upload / Download a project from / to my HMI?

  Tags: Networking, Upload, Download

• Can I use a USB Flash Drive or SD Card to Download a project to my Maple Systems HMI?

  Tags: Upload, Download, Networking

• How do I connect my HMI to Wi-Fi when a DHCP Server is not available?

  Tags: Networking, Wi-Fi

• I’m setting up my Wi-Fi model and the DHCP Server is not available, what will be the default IP address on my HMI?

  Tags: Networking, Wi-Fi

• How do I setup and connect my HMI to a Wi-Fi network?

  Tags: Networking, Wi-Fi

• Define Wi-Fi

  Tags: FAQ, Networking, Wi-Fi

• How can I use the internet connection on my Android phone?

  Tags: Remote, Networking, Wi-Fi, FAQ

• What is my HMI’s IP Address?

  Tags: FAQ, Networking

• Can my HMI be used as a Modbus Gateway?

  Tags: Networking, Modbus, FAQ

Networking Configuration

Objects, Buttons & Recipes

• Displaying Pictures in the Picture View Object

  Tags: FAQ, Objects

• Scaling a Numeric Display Object using a Macro subroutine

  Tags: Data, Macros

• How do I display historical trend data?

  Tags: Trend, Feature, FAQ, Objects, cMT, Data, Software

• How do I update the Firmware on a cMT-iV5 and/or a cMT-iV6?

  Tags: Software, Trend, Feature, FAQ, Objects, cMT, Data

• How do I export, edit and import the Recipe Database in EBPro?

  Tags: Data, Software, Upload, Download, Recipe, FAQ

• When I create a new Meter Display object and use a REAL or DINT data type/tag from a PLC, I can not add negative values in the limits.

  Tags: Objects, cMT, Data, Feature

• Text position on Trend Graph in simulation does not match editing window (EBPro)

  Tags: cMT-Viewer, Trend

• How to use the Word Lamp in EBPro

  Tags: Objects, Software, PLC

• How to retain the current recipe index in the HMI

  Tags: Recipe

• ASCII object displaying String has unwanted extra spaces

  Tags: FAQ, Objects

• Can I display Data in a Standard or Circular Trend Display?

  Tags: FAQ, Objects, Data, Trend

• How many Time-based (Global) Data Transfers can I have in my project?

  Tags: Data, FAQ, Networking

• How can I show multiple channels in a Trend Display?

  Tags: FAQ, Objects, Data

• How many Data Sampling objects can I have in my project?

  Tags: FAQ, Objects, Data

• I’m having trouble seeing data in my Trend Display.

  Tags: Objects, Data, Trend

• How many Macros can I have in a project?

  Tags: Macro, Data, ASCII, Recipe

• How many Recipes can I have in a project?

  Tags: FAQ, Data, Recipe, Macro

• What is the Recipe View Object?

  Tags: Objects, Data, Recipe, FAQ

• What is the Recipe Database Editor in EBPro?

  Tags: FAQ, Objects, Data, Recipe

• Can I Export Recipe Data from a Maple Systems HMI?

  Tags: FAQ, Objects, Data, Recipe

• How do I transfer RW recipe data to a USB flash drive and back to the HMI using macros?

  Tags: FAQ, Data, Recipe

• What is the PLC Control Object?

  Tags: Objects, Data, Trend

• What is a Recipe?

  Tags: Data, Recipe, FAQ, Objects

• What is the Recipe Feature?

  Tags: FAQ, Objects, Data, Recipe

• Can I configure a Maple Systems HMI to backup data automatically to a PC?

  Tags: Objects, Data, Trend

• Can I use the General PLC Control in a cMT Series?

  Tags: Objects, Data, Trend

• What is the Data Transfer Object?

  Tags: Objects, Data, Trend

• Can I translate the Label Library into other languages?

  Tags: FAQ, Data, Software

• How do I implement a counter-clockwise rotation of the Meter Display?

  Tags: FAQ, Objects, Data

• Can I use more than 2 colors or backgrounds on a Bit Object?

  Tags: FAQ, Objects, Software

• Can I use more than 2 colors or backgrounds on a Word Object in EBPro?

  Tags: FAQ, Objects, Software

• What is Window 50?

  Tags: Objects, Data, Trend

• What is Data Sampling / Logging? How is the Data Sampling Object used?

  Tags: FAQ, Objects, Data, Trend

• What is Trending? How is the Trend Display Object used?

  Tags: FAQ, Objects, Data, Trend

• Can I use a Trend Graph to display historical trend data?

  Tags: FAQ, Objects, Data, Trend

• Can I use more than 2 colors or backgrounds on a Multi-State Object in EBPro?

  Tags: FAQ, Objects, Software

• What is a Combo Button in EBPro?

  Tags: FAQ, Objects, Software

• How can I restore missing keypads and keyboards?

  Tags: FAQ, Objects, Data, Trend

• How do I center the text for Multiple States in EBPro?

  Tags: FAQ, Objects, Software

• How do I add a shape to the Shape Library and use the shape on an Object?

  Tags: FAQ, Objects, Software

• How do I add a picture to the Picture Library and use the picture on an Object?

  Tags: FAQ, Objects, Software

• How do I center the text for a Word Lamp?

  Tags: Objects, Software, FAQ

• I need help setting up / updating my Recipe?

  Tags: Data, Recipe, Macro

PLC No Response

• Yaskawa MP2300siec PLC No Response

  Tags: PLC

• Online Simulation quits working after 10 minutes

  Tags: FAQ, Feature

• I received a “PLC No Response” error message on my HMI.

  Tags: Networking

• How do I set up automatic switching between PLCs of the same type using Ethernet communications when one PLC is unavailable.

  Tags: Networking

• I lost communications with my PLC, can the HMI look for, find, and establish communications with another PLC?

  Tags: Networking

• Can I switch the HMI program to communicate with a different PLC over an Ethernet network?

  Tags: cMT, Networking

• How do I know what Ethernet/TCP port I should use when setting up my Maple Systems HMI or cMT?

  Tags: cMT, Networking

• How do I set up the IP Address of my Maple Systems HMI or cMT?

  Tags: cMT, Networking

• Can I set up an Advanced HMI as a local and cMT HMI as a remote HMI?

  Tags: cMT, Remote, Networking

Security

• Log4j Vulnerability

  Tags: FAQ, Networking, Security

• How can I display the User Privilege setting for Enhanced Security?

  Tags: Security

• Maple Systems Dual-Ethernet HMI or cMT models and Security.

  Tags: FAQ, cMT, Security

• What is the difference between general and enhanced security in EBPro?

  Tags: FAQ, cMT, Security

• How can I protect my project file?

  Tags: FAQ, Data, Security

• How do I hide the System Setting Arrow?

  Tags: FAQ, Software, Security

• What tools and/or features are available to restrict access to HMI screens, objects and functions?

  Tags: Objects, Software, Security

• Security: What is Object-Level Security?

  Tags: Objects, Software, Security

• Does a remote user have the same security level as a local operator?

  Tags: FAQ, Remote, Security

• What is the default password in the HMIs local settings?

  Tags: Software, Security

• What are the security features in a cMT HMI?

  Tags: cMT, Security, FAQ

• How do I access the HMI’s local settings?

  Tags: Objects, Software, Security

• Security and my Wi-Fi HMI or cMT model.

  Tags: FAQ, cMT, Wi-Fi, Security

Software, Upgrades & Legacy Models

• Converting from a RMI5001 to a cMT-FHDX-820

  Tags: cMT, Remote, Legacy, Software, Upgrade

• How to Convert a project for a HMC3000 Series to a HMC2000 Series model.

  Tags: Software, Upgrade

• “Serial Monitor driver is not configured hence can not start monitoring with serial port”

  Tags:

• Missing plc drivers in EasyBuilder Pro.

  Tags:

• Maple Systems HMI File Extensions

  Tags: Software, Upgrade, Upload, Download, FAQ

• Converting a MAPware-7000 project from a HMC7000 series model to a HMC3000 series model

  Tags: Software, Upgrade, I/O Modules

• What happens if I delete the auto-generated tags for the IO modules in MAPware7000? How do I get them back?

  Tags: PLC, IEC, I/O Modules

• MAPware-7000 “Black Screen”

  Tags:

• Decompiling Format Error in EasyBuilder 5000

  Tags: Legacy

• What is the Winscout Windows PC Diagnostic Script and how do I use it?

  Tags: Software

• Why am I experiencing a compile error in Window 8: “Unsupported system tag LB-9036: SD card free space insufficiency alarm (when ON)”?

  Tags: Feature, Objects, Legacy, Software, Upgrade, Download

• I get script errors when I open EasyBuilder-5000 or EZwarePlus

  Tags: FAQ

• TESTVCDLL.dll error in MAPware7000

  Tags: Software

• Decompiling HMI Upload – Password error (1) !!

  Tags: Software, Upload

• How do I import recipes from EZware 5000 to EZware Plus?

  Tags:

• “Driver Installation Failed” when opening the EasyAccess 2.0 app

  Tags: cMT, EasyAccess 2.0, Software

• cMT-G02 Gateway: Wi-Fi connection issues that occasionally occur after reboot.

  Tags: Networking

• Font Issues with EBPro and Windows 10

  Tags: FAQ

• Fonts Issues with EBPro and Windows 10

  Tags: FAQ

• Images and formatting lost after converting from EB5000 to EBPro / EZwarePlus

  Tags:

• IP address fields not displaying in MAPware-7000

  Tags: PLC, Native Ladder, FAQ

• Converting HMI500 Libraries

  Tags: FAQ, Upgrade

• Are EBPro projects backwards compatible with older versions of EBPro and EZwarePlus?

  Tags: Legacy, Upgrade

• I converted my project from a legacy product and the fonts in my project look funny now?

  Tags: Legacy, Software, Upgrade

• How do I upgrade from EZware-500 to EBPro?

  Tags: Legacy, Software, Upgrade

• How do I upgrade from EZware-5000 to EBPro?

  Tags: Legacy, Software, Upgrade

• Can I replace an HMI500 Series with a newer model?

  Tags: Legacy, Upgrade

• I replaced an HMI500 Series with a newer model and now it won’t communicate with the PLC.

  Tags: Legacy, Upgrade

• How do I upgrade from EZwarePlus to EBPro?

  Tags: Legacy, Software, Upgrade

• I’m having trouble with missing library files (*.plb and *.flb) when converting from EZware-5000 or EZwarePlus to EBPro, or when transferring projects from one computer to another.

  Tags: Software, Upgrade, Legacy

• What is EBPro?

  Tags: FAQ, cMT, Software

• What is EZwarePlus? EZware-5000?

  Tags: Software, Upgrade, FAQ, Legacy

• I have an old HMI5070TH. What should I upgrade to?

  Tags: Legacy, Upgrade

• I have an old HMI5104TH. What should I upgrade to?

  Tags: Legacy, Upgrade

HMI + PLC

Common Questions

• What is a Human Machine Controller (HMC)?

  Tags: FAQ

• Can I pair a cMT HMI with a Maple Systems PLC (MLC)?

  Tags: FAQ, Networking, HMI, PLC

• What is MAPware-7000?

  Tags: FAQ

• Define Class I, Division 2

  Tags: Certification, FAQ

• How do I update the firmware in my Maple Systems HMC or MLC Expansion Module?

  Tags: FAQ

• How can I reset my Maple Systems HMI+PLC (HMC)?

  Tags: FAQ

• How do I calibrate a Maple Systems HMI+PLC (HMC) touchscreen?

  Tags: FAQ

• What is a Maple Systems HMI + PLC (HMC)?

  Tags: FAQ

• Are your products UL certified?

  Tags: FAQ

• What is the difference between the FX series and the EX series?

  Tags: FAQ

• Do Maple Systems HMI+PLCs have a web server?

  Tags: Web Server, FAQ, Feature

Control Functions

• Macros, References, and Examples

  Tags: Feature, FAQ, Software, Macros

• What touchscreen monitors work with the cMT-FHDX-220?

  Tags: FAQ, cMT

• How to create a FIRST PASS or FIRST SCAN bit in MAPware7000

  Tags:

• Using the PLC to change screens or windows on the HMI / cMT.

  Tags:

• I need help with PID Loop Configuration.

  Tags: PID, Ladder Logic, IEC, Native Ladder

• Why is my I/O module not working properly?

  Tags: FAQ, I/O Module

• What is a PID controller?

  Tags: PID, Ladder Logic, IEC, Native Ladder

• What is a Quadrature Encoder?

  Tags: FAQ, Feature, I/O Module

• What is the difference between NPN and PNP?

  Tags: FAQ, I/O Modules

• What is IEC 61131-3?

  Tags: FAQ, Feature, IEC

• What is a Logic Block?

  Tags: Ladder Logic, IEC, Native Ladder

• Do the Maple Systems HMI+PLCs (HMC) and PLCs (MLC) support High-Speed Counters (HSC)?

  Tags: FAQ, Feature, I/O Module

• Do the Maple Systems HMI+PLCs (HMC) and PLCs (MLC) support Pulse Width Modulation (PWM)?

  Tags: FAQ, Feature, I/O Module

• What are User Defined Function Blocks (UDFB)?

  Tags: FAQ, Feature, IEC

• What is the Ladder Diagram (LD) Editor?

  Tags: FAQ, Feature, Ladder Logic, IEC

• What is the Structured Text (ST) Editor?

  Tags: FAQ, Feature, IEC

• What is Ladder Logic?

  Tags: FAQ, Ladder Logic, IEC, Native Ladder

• What is the Function Block Diagram (FDB) Editor?

  Tags: FAQ, Feature, IEC

Modbus

• How to import Modbus tags from MAPware (IEC mode) into EBPro.

  Tags: Modbus, PLC

• How do I address multiple devices using the Modbus TCP/IP Gateway function?

  Tags: Remote, Networking, Data, Software, OPC UA, MQTT, Modbus, Feature, SCADA, FAQ, cMT

• Optimizing The Update Rate With PLC Block Pack

  Tags: FAQ, Modbus

• Can the MLC/HMC be configured as a Modbus TCP master and a slave at the same time?

  Tags: Modbus, PLC

• Can I set my HMC (HMI + PLC) or MLC (PLC) to act as a Modbus Master and/or a Modbus Slave.

  Tags: FAQ, Modbus

• What is the MAPware-7000 Modbus Tag Converter Utility?

  Tags: Modbus, Feature

• Can I do Remote Access with my HMI+PLC?

  Tags: FAQ, cMT, Remote, EasyAccess 2.0, Modbus

• Can I pair an HMI+PLC (HMC) with a Maple Systems PLC (MLC)?

  Tags: FAQ, Modbus

Security, Alarms & Other Features

• How to control object visibility in EBPro

  Tags: Security, FAQ, Objects, cMT

• Why is the Event Display control address and history control address missing from the properties window in EBPro?

  Tags:

• VNC password will not update in the HMI

  Tags: Security

• How to password-protect a screen on an HMI.

  Tags: Security

• How can I use the Scale Function to convert and scale the raw data from an analog input in Native Ladder using MAPware-7000.

  Tags: Feature, IEC, Native Ladder

• What kind of screens can I make for my HMI+PLC (HMC) using MAPware-7000?

  Tags: FAQ, Feature

• What is the Debug feature in MAPware-7000?

  Tags: Feature

• How do I set-up a TON Timer?

  Tags: FAQ, Feature

• Can you help me with First In First Out (FIFO) function blocks?

  Tags: FAQ, Feature

• How do I change the predefined color, size, or orientation of an image In MAPware-7000?

  Tags: FAQ, Feature

• How do I create recipes with the HMI+PLC (HMC) Series?

  Tags: FAQ, Feature

• Can the HMI + PLC (HMC) display Multiple Languages?

  Tags: FAQ

• What is the Data Monitor feature in MAPware-7000?

  Tags: FAQ, Data, Feature

• What Security features does MAPware-7000 provide?

  Tags: FAQ, Security, Feature

• Can I create an Alarm in MAPware-7000? Do the HMI+PLCs support Alarms?

  Tags: FAQ, Alarms, Feature

• What are Tasks in MAPware-7000?

  Tags: Feature, Task

• Can an HMI+PLC (HMC) log data to a FTP server?

  Tags: FAQ, Data, Feature, FTP

• What is the Data Logger in MAPware-7000?

  Tags: Data, Trend, Feature

Upload & Download

• Unable to Upload Project Files; Option is greyed out

  Tags: FAQ, Upload, Download

• Data Log Export via EasyWeb

  Tags: cMT, Remote, cMT-Viewer, Networking, Data, Upload

• EBPro keeps displaying “ error: case font” when attempting a download.

  Tags: FAQ, Upload, Download

• Force a firmware download to MLC (in case of no response).

  Tags: Download, PLC

• How to upload a recipe file from one HMI and download to another HMI using a USB flash drive

  Tags: FAQ, Recipe

• HMI+PLC (HMC) gets stuck on screen “Reading Memory Stick Parameters” when trying to download from USB drive

  Tags: Download, FAQ, Upload

• Trying to download but MAPware7000 says “Device not responding”

  Tags: FAQ, Software, Download

• How do I get the project off an HMI? How do I upload a project from an HMI?

  Tags:

• I’m having trouble downloading to or configuring my HMI+PLC (HMC) using a USB cable – Download Issue/Error/Problem

  Tags: FAQ, Upload, Download

• How do I upload logged data from an HMI+PLC (HMC) to an external USB flash drive?

  Tags: FAQ, Upload, Download

• I’m having trouble downloading to my HMI+PLC (HMC) from a USB Flash Drive.

  Tags: FAQ, Upload, Download

• I’m having trouble uploading from my HMI+PLC (HMC) to a USB Flash Drive.

  Tags: FAQ, Upload, Download

OMI, Industrial Panel & Box PCs

Common Questions

• How to get a site code for an AVEVA Edge license

  Tags: Software, SCADA, AVEVA

• What is an Open Machine Interface ( OMI )?

  Tags: FAQ

• Define Supervisory Control and Data Acquisition ( SCADA )

  Tags: FAQ, SCADA

• Do you have a SCADA software?

  Tags: Web Studio®, SCADA

• What is Web Studio?

  Tags: SCADA, Web Studio®

• What is a Light Industrial PC?

  Tags: FAQ

• What is a Heavy Industrial PC?

  Tags: FAQ

• Are your products FCC certified?

  Tags: FAQ

• What operating systems are available for the Maple Systems Industrial Panel PC OMI6700 series?

  Tags: FAQ

• What operating systems are available for the Maple Systems Industrial Panel PC OMI6800 series?

  Tags: FAQ

• What operating systems are available for the Maple Systems Industrial Panel PC OMI6900 series?

  Tags: FAQ

• The screen on my OMI or Industrial PC is blank or black; the system powers on but I can’t see anything on the display.

  Tags: FAQ

• I’m having trouble connecting to a SQL database

  Tags: SQL, SCADA

• I’m having trouble with intermittent reboots, ‘lock ups’, or ‘freezing’ on my OMI or Industrial Panel PC

  Tags: FAQ

• What operating systems are available for the Maple Systems Industrial Panel PC PC2300 series?

  Tags: FAQ

• What operating systems are available for the Maple Systems Industrial Box PC 2300 series?

  Tags: FAQ

• What is a Windows® Embedded operating system?

  Tags: FAQ, Windows O/S

• What are the pros or advantages of an Embedded operating system (EPKEA)?

  Tags: Windows O/S, FAQ

• What happens if my Embedded operating system (EPKEA) needs to be reinstalled?

  Tags: FAQ, Windows O/S

• I’m seeing errors relating to System Libraries, DLL files, or System Modules that failed to load in Windows® on my OMI or Industrial PC.

  Tags: FAQ

• I received a message that I had multiple devices on the network with the same i.d.

  Tags: FAQ, Networking

• What is the Windows® 7 Pro FES operating system?

  Tags: FAQ, Windows O/S

• What happens if my Windows® 7 FES operating system needs to be reinstalled?

  Tags: FAQ, Windows O/S

• What is a Windows® Non-Embedded (PKEA) operating system?

  Tags: FAQ, Windows O/S

• What is a Windows® image?

  Tags: FAQ, Windows O/S

• What is Windows® 10 Enterprise LTSB?

  Tags: FAQ, Windows O/S

• What is the difference between Windows® 10 Pro and Enterprise?

  Tags: FAQ, Windows O/S

• What if I want Windows® 10 Pro instead of Enterprise?

  Tags: Windows O/S, FAQ

• Why would I want a 32-bit Windows® OS?

  Tags: FAQ, Windows O/S

• What are the RAM limits of a 32-bit operating system?

  Tags: FAQ, Windows O/S

• What is the RAM limit for a system running Windows® 7 Standard?

  Tags: FAQ, Windows O/S

• What is the RAM limit for a system running Windows® 7 Professional?

  Tags: FAQ, Windows O/S

• What is the RAM limit for a system running Windows® 10 Enterprise?

  Tags: FAQ, Windows O/S

• How much drive space does a 32-bit Windows® 7 Standard operating system take?

  Tags: FAQ, Windows O/S

• How much drive space does a 32-bit Windows® 7 Professional operating system take?

  Tags: FAQ, Windows O/S

• How much drive space does the Windows® 7 standard 64-bit operating system take?

  Tags: Windows O/S, FAQ

• How much drive space does the Windows® 7 Professional 64-bit operating system take?

  Tags: FAQ, Windows O/S

• How much drive space does the Windows® 10 IoT Enterprise 32-bit operating system take?

  Tags: FAQ, Windows O/S

• How much drive space does the Windows® 10 IoT Enterprise 64-bit operating system take?

  Tags: FAQ, Windows O/S

• What solid state options are available for the 6800 series?

  Tags: FAQ

• Are your products RoHS compliant?

  Tags: FAQ

• What is Raid 0?

  Tags: FAQ

• What is Raid 1?

  Tags: FAQ

• How do I start my OMI or Industrial PC in Safe Mode?

  Tags: FAQ

• I am having trouble booting up my OMI or Industrial PC: It does not power on, or it fails to boot into the OS.

  Tags: FAQ

• I’m having trouble reading/writing data to the Hard Drive (HDD) or Solid-State Drive (SSD). How can I check the health of my OS drive?

  Tags: FAQ

Alphanumeric OITs

Common Questions

• Define Class I, Division 2

  Tags: Certification, FAQ

• What is an Operator Interface Terminal ( OIT )?

  Tags: FAQ

• What is OITware?

  Tags: FAQ

• What is the difference between VFD and LCD OITs?

  Tags: FAQ

• Can I connect multiple OITs to one PLC?

  Tags: Networking

• Can an OIT communicate to a single GE Fanuc Series 90 PLC through a CMM module?

  Tags: Networking

• Help with messaging passing protocol between the OIT and GE Fanuc PLC.

  Tags: Networking

• Message Request Register with the Modicon PLC and the OIT Series.

  Tags: Networking

• How can I upload or download to an OIT?

  Tags: UpDownload

Common Questions

Common Questions

• How do I view/print a Sales Order(s) in my online account?

  Tags:

• How do I upload my Tax Exempt certificate into my online account?

  Tags:

• How do I create a Maple Systems online account?

  Tags:

• Placing an online order using establish terms

  Tags:

• How can I see my company discount levels in my online account?

  Tags:

• How do I reset my Password to my online account?

  Tags:

• How do I view/print/pay an Invoice(s) through my online account?

  Tags:

• How do I find my Tracking Number?

  Tags:

• How long will it take me to set up my Web HMI for the first time?

  Tags: Web HMI

• How do I locate general network information and the IP Address on a Web HMI

  Tags:

• Blanket Purchase Orders

  Tags: FAQ

• What are Nits?

  Tags:

• Why do I need an online account?

  Tags: FAQ

• What do you do with my online account information?

  Tags: FAQ

• Will I receive a lot of junk emails once I set up an account?

  Tags: FAQ

• How do I create an account?

  Tags: FAQ

• How do I change the email address on my existing online account?

  Tags: FAQ

• I forgot my password for the online store and/or support center

  Tags: FAQ

• What is the difference between Technical Support and Application Engineering?

  Tags: FAQ

• How do I request technical support?

  Tags: FAQ

• Do you provide support for units that I purchased on eBay?

  Tags: FAQ

• What is your warranty policy?

  Tags: FAQ

• What is the cost of a repair?

  Tags: FAQ

• Is technical support free?

  Tags: FAQ

• Is my repair covered under the product warranty?

  Tags: FAQ

• Who pays for shipping on a repair?

  Tags: FAQ

• How do I request an RMA?

  Tags: FAQ

• Where are your repairs handled?

  Tags: FAQ

• What is your Repair warranty?

  Tags: FAQ

• The unit is installed on equipment/machine that I purchased from someone else. Can you still repair the unit, or should I contact the equipment/machine manufacturer?

  Tags: FAQ

• I bought the unit through a distributor, do I need to contact the distributor?

  Tags: FAQ

• How do I place an order online?

  Tags: FAQ

• What if I don’t have an online account, can I still place an order?

  Tags: FAQ

• Where is my order?

  Tags: FAQ

• Can I get my standard discount when I place my order online?

  Tags: FAQ

• I placed an online order but didn’t receive any details on an expected delivery date.

  Tags: FAQ

• I bought the unit through a distributor, do I need to contact the distributor if I want to return it?

  Tags: FAQ

• Do you ship internationally?

  Tags: FAQ

• Do you accept international credit cards?

  Tags: FAQ

• Define Class I, Division 2

  Tags: Certification, FAQ

Multiple Product Lines

PLC

MapleLogic

Web HMI