Operations Manual: IPC2200 Series (IPC2210A, IPC2215A)

Getting Started

Unpacking the Unit

Carefully unpack the Industrial Box PC. Check all material in the container against the packing list. Maple Systems will not accept responsibility for shortages against the packing list unless notified within 30 days. The equipment and accessories were inspected and tested by Maple Systems before shipment.

Examine the equipment carefully; if any shipping damage is evident, notify the carrier immediately. Maple Systems is not responsible for claim negotiations with the carrier.

Save the shipping container and packing material in case the equipment needs to be stored, returned to Maple Systems, or transported for any reason.

Packing List

IPC2200A Series Industrial Box PC unit

Wall Mounting Kit (2 Wall Mount Plates, four bolts for attachment to Box PC)

DC Power Cable (IPC2210A)

2-Pin Terminal Block Power Connector (IPC2215A)

Warranty Statement Insert

Safety Precautions

Please observe the following precautions when installing the Box PC Series. Failure to comply with these restrictions could result in loss of life, serious personal injury, or equipment damage.

Overview of IPC2200 Series

The IPC2200A Series Industrial Box PC is powerful yet fanless, powered by the Quad-Core Intel® Atom® x6425E Elkhart Lake processors (IPC2210A: Atom® x6425E @2.0 GHz, IPC2215A: Celeron® J6412 @2.0 GHz). Memory options include 8GB all the way up to 32 GB of DDR4 SODIMM RAM. Solid State Drive options include sizes from 64GB to 2TB.

IPC2200A Series units feature I/O ports on both the front and rear panels. The front panel provides two USB 2.0 ports, 4 DE-9P Serial ports (3x RS232, 1x RS232/485/422 configurable), CPU activity and power indicator LEDs, and a momentary toggle style power switch.

IPC2210A rear panels feature a 12V DC Input port, 2 DisplayPort++ outputs, 2 USB 3.2 Gen 2 Type A ports, 2 USB 2.0 ports, 2 2.5GbE LAN RJ45 ports, one DE-9P 8-bit configurable DIO port, and a 3.5mm Line-Out port.

IPC2215A rear panels feature a Terminal Block 9-36 VDC Input, a 3.5mm Line-Out port, 2 Gigabit LAN RJ45 ports, and 4 USB 3.2 Gen 1 Type A ports.

All IPC2200A Series units can be equipped with an optional Wi-Fi kit, enabling access to existing 802.11 wireless networks as well as Bluetooth™ 5.2 Support. Wireless antennas are mounted to the rear panel when the Wi-Fi option is chosen.

Input Power and Operating Temperature: IPC2210A

12VDC Input Power

IPC2210A units are configured to operate with +12V DC voltage, (±10%). Your IPC2210A comes with a DC power cable; simply connect the leads of the cable to the +12 VDC output terminals of your power supply and insert the DC Jack into the unit, screwing the locking collar clockwise to secure the power cable to the unit.

Do not attempt to power your IPC2210A unit with AC Voltage, or DC voltages outside of +12 VDC ±10%. Doing so will damage your IPC2210A unit and void your warranty.

Wide-Range Operating Temperature

IPC2210A Series units are certified for operation in wide-temperature applications (-40~70*C). This allows for usage in a wider variety of applications and environments than standard Industrial Box PC products.

Input Power and Operating Temperature: IPC2215A

9~36 VDC Input Power

IPC2215A units are configured to operate with +9V~36V DC voltage, (±10%). Your IPC2215A comes with a 2-pin Terminal Block connector. Connect the cable leads from the DC Output of your power supply to the appropriate + and – pins of the terminal block connector.

Do not attempt to power your IPC2215A unit with AC Voltage, or DC voltages outside of +9~36 VDC ±10%. Doing so will damage your IPC2215A unit and void your warranty.

Wide-Range Operating Temperature

IPC2215A Series units are certified for operation in wide-temperature applications (0~60*C). This allows for usage in a wider variety of applications and environments than standard Industrial Box PC products.

External Monitors

IPC2200A Series units operate with an external display or touch-capable monitor via DisplayPort (IPC2210A) or HDMI (IPC2215A) interface, allowing for endless user-customization options. This flexibility greatly enhances the options for usage in the field; the monitor (or monitors) can be in a completely different room than the Industrial Box PC if needed. Touch screen monitor functionality may require installation of drivers – consult your monitor’s documentation.

Since the Industrial Box PC units run the Microsoft Windows® family of Operating Systems (Linux® Ubuntu® OS options are also available – contact Maple Systems for more details), users will see a familiar operating environment and usage. Windows® allows for many customizable viewing options; multiple monitor functionality, duplicate desktop / desktop extension, desktop rotation and more.

Maple Systems offers several monitor options that seamlessly integrate with your Box PC – visit our website at www.maplesystems.com or contact your Maple Systems Sales Engineer for additional information.

Industrial Box PC Mounting

Wall Mounting

The Box PC can be wall mounted using the holes located on the sides of the unit’s mounting brackets (included with your Industrial Box PC but not installed by default).

Maple Systems provides four (4) threaded bolts for installation of the mounting kit to the rear panel; please note that wall mounting hardware is not included. Use mounting hardware appropriate to and suitable for the application; Maple Systems is not responsible for damage to unit, mounting surface or any other components caused by improper mounting.

To install the wall mounting kit, using the provided bolts, attach the two brackets to the IPC bottom panel as shown below.

Once the brackets are attached and secured to the bottom panel, you can then use the cutouts for placement of screws/bolts on a wall or panel.

Please note that wall mounting hardware is not included. Use mounting hardware appropriate to and suitable for the application; Maple Systems is not responsible for damage to unit, mounting surface or any other components caused by improper mounting.

I/O Ports

Front Panel

USB 2.0 Type A Host Ports – Maximum transfer speed 480Mbps.

Pinout Configuration RS-232 by default, RS422/RS485 configurable in BIOS

Pin #	COM1 (IPC2210A) COM3 COM4	COM1 (IPC2215A), COM2	COM1 (IPC2215A), COM2	COM1 (IPC2215A), COM2
	RS232	RS232 (Default)	RS422* (Optional)	RS485* (Optional)
1	DCD	DCD	TX-	Data-
2	RXD	RXD	TX+	Data+
3	TXD	TXD	RX+	NC
4	DTR	DTR	RX-	NC
5	GND	GND	GND	GND
6	DSR	DSR	NC	NC
7	RTS	RTS	NC	NC
8	CTS	CTS	NC	NC
9	RI	RI	NC	NC

* Refer to “Setting Serial COM Function” section to set the communication mode.

Rear Panel – IPC2210A

{Input image here}

Image Description: Rear panel diagram of the IPC2210A showing LAN ports, USB ports, DisplayPort outputs, DIO connector, line-out jack, and DC power input.

Standard 2.5 Gigabit RJ-45 Ethernet ports

USB 3.2 Type A Host Ports – Maximum transfer speed 4.8GB/s.

USB 2.0 Type A Host Ports – Maximum transfer speed 480Mbps.

High Definition 4K resolution Output – Maximum resolution of 4096 x 2160 pixels @60 Hz

Digital Input/Output Pinout Configuration:

Pin #	DIO Default Value	Configurable Options
1	Input	Output Low / Output High
2	Input	Output Low / Output High
3	Input	Output Low / Output High
4	Input	Output Low / Output High
5	Input	Output Low / Output High
6	Input	Output Low / Output High
7	Input	Output Low / Output High
8	Input	Output Low / Output High
9	N/A (Ground)

* Refer to “Digital Input/Output Configuration” section to set the desired pin status.

3.5mm Audio Jack

Rear Panel – IPC2215A

3.5mm Audio Jack

High Definition 4K resolution Output – Maximum resolution of 4096 x 2160 pixels @60 Hz

Standard Gigabit RJ-45 Ethernet ports

USB 3.2 Type A Host Ports – Maximum transfer speed 4.8GB/s.

Setting Serial COM Function

The IPC2200A Series’ COM2 Serial Port is configured by default for RS232 operation, but can be configured for RS422 (4-wire) and RS485 (2-wire) operation if so desired. COM port configuration is managed through the BIOS; see below for instructions on changing COM port mode.

Note: COM1, COM3 and COM4 are exclusively configured for RS232 operation, COM2 is the only port that can be configured for RS422 or RS485 operation.

Digital Input / Output Function (IPC2210A)

The IPC2210A features an 8-port Digital I/O interface port. Configuration is managed through the BIOS; see the below table for instructions on changing the mode.

Operating System Options

The IPC2200A series Box PCs can be purchased with the following operating systems pre-installed:

• Windows^® IoT Enterprise (Windows 10 LTSC or Windows 11 LTSC)
• Windows^® IoT Enterprise Embedded (Windows 10 LTSC or Windows 11 LTSC)
• Windows^® 11 Professional
• Linux^® Ubuntu^® Desktop
• Linux^® Ubuntu^® Server

Windows^® 10 IoT Enterprise LTSC / Windows^® 11 IoT Enterprise LTSC

Windows IoT Enterprise is a full enterprise version of Windows 10 / Windows 11 available on all Industrial Box PC models. This powerful operating system delivers enterprise manageability and security to IoT solutions. Additionally, all of the features and functionality that customers expect to find on their desktop PC are available in this version. The Long Term Servicing Channel (LTSC – Windows 10 & 11) version ensures long term stability that critical production systems require by updating only necessary operating system components, with significantly fewer update interruptions.

Included Apps with all Windows OS options:

• Microsoft Edge Web Browser
• LibreOffice Suite (Compatible with the following document types:)
  • MS Word
  • MS Excel
  • MS PowerPoint
  • Adobe PDF
• Media Player

Windows^® 11 Professional

Windows 11 Professional is a full professional version of Windows. All the features and functionality that customers expect to find on their desktop PC are available in this version. This powerful operating system lifetime security updates for the duration of Microsoft’s support timeline of the OS. These versions are operationally identical to the Consumer operating System versions of Windows, and as such they provide regular feature and functionality updates on a more frequent schedule than Enterprise editions of the same OS.

Linux® Ubuntu® Server/Desktop

Linux® Ubuntu® Server is perfect for web interface and other server type applications; this option saves hard drive space by skipping the desktop.

Linux® Ubuntu® Desktop includes the intuitive Gnome desktop environment and is great for display panels, kiosk applications, or for those that prefer the ease of use of a desktop interface.

For a Quick Setup Guide outlining the initial setup process of the Ubuntu® OS equipped Box PCs, see the Linux® / Ubuntu® Quick Start section below.

Linux^® / Ubuntu^® Quick Start

This section is not meant as a detailed guide to the intricacies of the Linux® Operating System. The scope of this section is for initial setup purposes of your new Maple Systems Industrial Box PC unit.

Initial Setup

To complete the setup requires the following:

• Monitor (HDMI or DisplayPort connection)
• USB Keyboard
• (Server OS Only: TCP/IP network with a DHCP server)
• (Server OS Only: An external computer on the same subnet of the box pc with SSH enabled terminal emulator)

Server OS

It is recommended to create a regular user account with access to the sudo command to perform administrative tasks. Maple Systems STRONGLY RECOMMENDS at minimum changing the password from the default.

Power up and log in:

Connect the monitor, USB Keyboard, Ethernet Cable and power supply to the Box PC. Once the login prompt is displayed enter the following credentials:

Username: root

Password: 111111

This will log you in as the root user. The root user has complete access to the system. To change the root user’s password, enter:

# passwdCode language: PHP (php)

Follow the prompts to complete the password change process.

Add New User:

Use the adduser command:

# adduser <username>Code language: HTML, XML (xml)

Follow the prompts to give the new user a password and other information. To grant the new user sudo privileges enter:

# usermod -aG sudo <username>Code language: HTML, XML (xml)

Now logout (# logout) and enter the credentials for the new user. Make sure that the new user can execute commands with sudo. Try:

$ sudo ls -la

This should prompt for the password and then print the contents of the new user’s home directory.

Access and Password Management for Root User:

For security and better tracking, disabling direct login for the root user is recommended. To do this enter:

$ sudo passwd -l root

To retain (or re-enable) access to the root login, run:

$ sudo passwd

Follow the prompts to set a new password for root. You can then logout and login as root using the new password.

Localization

By default, the system is set to Pacific Time (America/Los_Angeles). To change to a different time zone, enter:

$ sudo timedatectl set-timezone <time zone>Code language: HTML, XML (xml)

Where <time zone> is the zone to use. To get a list of available zones use:

$ timedatectl list-timezonesCode language: PHP (php)

After updating, the current settings can be printed with:

$ timedatectl

Setting the PC Hostname

The hostname is set to bpc, to update this run:

$ sudo hostnamectl set-hostname
<new hostname>Code language: HTML, XML (xml)

To print the updated hostname run:

$ hostnamectl

You will need to logout and back in to see the new name on the terminal.

Software Updates

To install any software updates, enter:

$ sudo apt update && sudo apt upgrade

Use:

$ sudo apt install <package name>Code language: HTML, XML (xml)

to install new software.

SSH Access

Accessing the server can be done over the network using the preinstalled Open SSH Daemon. You will need to know what IP address has been assigned to the PC to access it. Print the network settings with:

$ ip a

Note the ipv4 address (inet) for the interface you are going to use. You can then log in via SSH from any networked computer that has a terminal emulator and SSH client. Simply enter:

$ ssh <username>@<ip address>Code language: HTML, XML (xml)

Where <username> is for the user created above. The system will ask for the password, display a login message and provide another prompt. Commands can be entered on the networked device as if being run locally on the server.

Desktop OS

Initial Setup

Connect the monitor, USB Keyboard, and power supply to the Industrial Box PC. The Ubuntu® Automatic Setup Wizard will begin. Follow the on-screen prompts to complete the setup process.

Display Configuration

• Right-click on the desktop and select Display Settings.
• Select Display Mode in this new window, and select the Single Display tab.
• There are two display options on this tab; select the display the PC is physically connected to and ensure the resolution settings match the monitor’s optimal settings.
• Click Apply, the screen will flicker and adjust to the new settings.

Serial Port Names

See the below table to cross reference the names of the DE-9 Serial Ports on your PC:

PC Chassis Label	IPC2200 Series
COM1:	Ttys0
COM2:	Ttys1
COM3:	Ttys2
COM4:	Ttys3

Touchscreen

• Capacitive touchscreen monitors are supported by Ubuntu® in single-touch configuration.
• Resistive touchscreen monitors may require touch calibration to be performed on system startup.

Troubleshooting

Driver Installation (Windows^® OS Only)

Your Box PC comes with all necessary drivers pre-installed. As such, driver installation is not normally needed. However, there may be times when a driver requires re-installation. If a driver re-installation is required, please visit the Support Center of the Maple Systems website for driver download instructions.

Windows^® Operating System Updates or Reinstallation

In the event that you wish to update your Windows Operating System (Non-Embedded Operating Systems only), simply connect the Box PC to the Internet and run the Windows Update utility.

In the unlikely event of a system failure requiring reinstallation of the Windows Operating System, you can reinstall Windows as it arrived to you from Maple Systems. For OS recovery installation media, please contact your Maple Systems Sales Engineer.

After OS reinstallation, you will need to re-activate Windows using the Product Key located on the bottom panel of your PC, adjacent to the product label.

Embedded Operating Systems do not allow for OS reinstallation; in the extremely unlikely event the Windows OS needs to be reinstalled, contact your Maple Systems Sales Engineer for instructions on obtaining an Return Material Authorization (RMA) form.